Summary
Overview
Work History
Education
Skills
Languages
Timeline
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YULIIA ZAGARIUK

Boiling Springs,SC

Summary

Proven leader with a track record of enhancing operational efficiency and profitability at Allegres Cosmetology Clinique. Skilled in strategic planning and people management, demonstrated through innovative employee loyalty programs and a high project closure rate. Excelled in operations management, significantly reducing financial discrepancies and fostering strong client relationships.

Overview

8
8
years of professional experience

Work History

Director

Allegres Cosmetology Clinique
02.2022 - 10.2023
  • Reduced operational risks while organizing data to forecast performance trends.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Restaurant Manager

Chaikovskiy Restaurant
07.2020 - 11.2021
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.

Administrator

Dream Life Cosmetology
05.2019 - 07.2020
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.

Account Manager

Bukovina Trek LLC
03.2016 - 05.2019
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Collaborated with sales team to identify potential upsell opportunities and expand client base.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities.

Education

Bachelor of Science - Accounting And Finance

University of Yurii Fedkovich
Ukraine
06.2014

Skills

  • Strategic Planning
  • Verbal and written communication
  • People Management
  • Operations Management

Languages

Ukrainian
Native or Bilingual
English
Professional Working
Russian
Full Professional
Romanian
Elementary

Timeline

Director

Allegres Cosmetology Clinique
02.2022 - 10.2023

Restaurant Manager

Chaikovskiy Restaurant
07.2020 - 11.2021

Administrator

Dream Life Cosmetology
05.2019 - 07.2020

Account Manager

Bukovina Trek LLC
03.2016 - 05.2019

Bachelor of Science - Accounting And Finance

University of Yurii Fedkovich

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YULIIA ZAGARIUK