Yulisa Jimenez
Paige
Summary
Dynamic and service-oriented professional with experience at Silver Pines Nursing & Rehabilitation Center, where I enhanced patient satisfaction through effective communication and support. Proven ability to build strong customer relationships at Cricket Wireless and Metro by T-Mobile, leveraging multilingual skills and organizational expertise to drive revenue growth.
Overview
2
2
years of professional experience
Work History
Hospital Volunteer
Silver Pines Nursing & Rehabilitation Center
02.2024 - 07.2024
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction
- Reported patient requests, concerns, and other observations to staff.
- Supported hospital staff by changing bedding and assisting with meals.
Solutions Specialist
Cricket Wireless
08.2023 - 12.2023
- Maintained strong relationships with existing customers by delivering exceptional service and ongoing support as needed.
Solutions Specialist
Metro by T-Mobile
01.2022 - 08.2022
- Identified opportunities for upselling additional services, resulting in increased revenue for the company.
Education
Lanier
Austin, TXSkills
- Positive attitude
- Multilingual
- Helpful and Service-oriented
- Organization
- Patient care assistance
- Communication and interpersonal skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Hospital Volunteer
Silver Pines Nursing & Rehabilitation Center
02.2024 - 07.2024
Solutions Specialist
Cricket Wireless
08.2023 - 12.2023
Solutions Specialist
Metro by T-Mobile
01.2022 - 08.2022
Lanier
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