Seasoned Medical Assistant with a robust background in patient-focused care, demonstrated during tenures at notable institutions like Spring Branch Community Health Center. Excelled in EMR systems and bilingual communication, enhancing patient experiences and operational efficiency. Proven expertise in medical procedures and customer service, significantly contributing to clinic productivity and patient satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Assistant
Jose Sorianos Fencing
Houston, TX
07.2024 - Current
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Responded to customer inquiries via email or telephone in a polite and professional manner.
Scheduled meetings and sent invitations specifying time and location.
Charged expenses to accounts and cost centers by analyzing invoice and expense reports.
Executed account updates and noted account information in company data systems.
Contacted vendors to follow up on late invoices.
Created receiving reports and updated vendor balance sheets to record accounts payable.
Provided assistance communicating, typing correspondence or obtaining information.
Organized personal and professional calendars with reminders for upcoming meetings and events.
Coordinated with other staff members to ensure seamless support and coverage.
Scheduled and confirmed appointments, preventing scheduling conflicts and optimizing time management.
Medical Assistant
Spring Branch Community Health Center
Houston, TX
07.2023 - 07.2024
GYN/OB,Pedi,Family Medicine Experience
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Collected, labeled and stored laboratory specimens properly prior to testing.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Measured vital signs and took medical histories to prepare patients for examination.
Organized charts, documents and supplies to maintain team productivity.
Monitored fetal heart rate patterns, contraction patterns, maternal vital signs, and other pertinent data.
Ensured compliance with HIPAA regulations when handling confidential patient information.
Cleaned medical equipment.
Assisted physicians with gynecological exams including Pap smears and pelvic exams.
Assisted pediatricians in conducting routine check-ups and patient assessments.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Processed orders for medical supplies and lab equipment.
Administered vaccines, injections, and other treatments as directed by physicians.
Performed throat swabs and other basic diagnostic procedures.
Monitored and recorded vital signs.
Handled patient check-in and check-out procedures.
Maintained cleanliness of exam rooms before and after each patient visit.
Prepared specimens for transport to the lab for further testing.
Prepared treatment rooms for patient examinations.
Performed laboratory tests such as urinalysis, pregnancy tests, and cultures.
Kept facility stocked with necessary supplies, equipment and instruments.`
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Medical Assistant
WellMed
Houston, TX
11.2021 - 12.2022
Performed in-office procedures
Provided patient care
Obtained patient vitals
Triaged patients
Responsible for back office duties
Ordered labs
Called in medication refills
Restocked patient rooms
Measured vital signs
Prepared chart
Supported 2 clinicians
Roomed patients
Measured vital signs
Prepared charts
Scheduled appointments
Scheduled labs
Escorted patients to exam rooms
Lead patient education
Answered a high volume of phone calls
Verified and scheduled patient appointments
Worked on referrals
Assisted providers with medical procedures
Documented notes during patient visits.
Medical Assistant
Westside Physicians Clinic
Houston, TX
08.2021 - 10.2021
Directed patients to exam rooms, fielded questions and prepared for physician examinations
Sanitized, restocked and organized exam rooms and medical equipment
Obtained client medical history, medication information, symptoms and allergies
Documented vital signs and health history for patients in clinic and hospital environments
Ordered and prepared reagents and supplies
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
Taught patients about medications, procedures and care plan instructions
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
Cashier
4 hermanos supermercado
Houston, TX
05.2019 - 08.2019
Restocked and organized merchandise in front lanes
Helped customers complete purchases, locate items and join reward programs
Worked flexible schedule and extra shifts to meet business needs
Operated cash register for cash, check and credit card transactions with excellent accuracy levels
Collected and authorized payments of guests
Checked identification for proof-of-age for alcohol and tobacco sales
Worked closely with shift manager to solve problems and handle customer concerns
Greeted over Number of customers per day
Operated cash register to record transactions and efficiently
Verified customer age requirement for alcohol or tobacco purchases.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Greeted customers promptly and responded to questions.
Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.