Yulisa Tierrablanca
Mount Pleasant,TX
Summary
Attentive and adaptable Teacher skilled in management of classroom operations. Effective in leveraging student feedback to create dynamic lesson plans that address individual strengths and weaknesses. Dedicated and motivated to encourage student growth through carefully monitored academic progress.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Orientation Instructor
Pilgrims JBSSA
Mount Pleasant, TX
11.2021 - Current
- Collaborated with internal management to complete complex team members courses in an expedites manner.
- Maintained strong knowledge of politics and procedures to present to all new coming team members.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Participated in workshops, trainings and conferences to improve educational skills.
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Served as a mentor for newly hired personnel by providing guidance throughout their transition into the organization.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Helped develop strategies for improving the orientation process based on feedback from participants.
- Used videos, lectures and moderated discussions to engage students during class.
- Organized and facilitated group activities to introduce new hires to the company culture.
- Provided support for new hires during onboarding process, answering questions and resolving issues that arose.
Sales Associate
Burks Outlet
Mount Pleasant, TX
11.2018 - 11.2020
- Greeted customers and provided exceptional customer service.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Organized stockroom shelves according to size, color or style.
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered incoming telephone calls to provide store, products and services information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Greeted customers to determine wants or needs.
- Assisted customers with product selection, sizing and styling.
Receptionist
Dickie Morrow body shop
Mount Pleasant, TX
05.2018 - 07.2018
- Greeted and directed visitors to appropriate personnel and answered average calls and emails daily.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
- Greeted customers, answered general questions and directed to appropriate locations.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Education
High School Diploma -
Mount Pleasant High School
Mount Pleasant, TX05-2017
Skills
- Standardized Testing
- Classroom Technology
- Positive Reinforcement
- Team Collaboration
- Safety Protocols
- Conflict Resolution
- Bilingual
- Excell (knowledge)
- Word (knowledge)
- PowerPoint (knowledge)
- SAP (Systems Applications and Products in Data Processing)
- Punctual
- Multitasking
- People skills
- Communication skills
Timeline
Orientation Instructor
Pilgrims JBSSA
11.2021 - Current
Sales Associate
Burks Outlet
11.2018 - 11.2020
Receptionist
Dickie Morrow body shop
05.2018 - 07.2018
High School Diploma -
Mount Pleasant High School
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