Yulissa Contreras
Sales Manager
Houston,TX
Summary
Goal-oriented manager with distinguished experience in Sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Sales Manager
Rooms To Go
Houston, Texas
07.2020 - Current
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales Associate
Rooms To Go
Houston, Texas
09.2019 - 06.2020
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved perfect attendance and on-time record.
Office Manager
Rooms To Go
Houston, Texas
02.2016 - 09.2019
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Sourced vendors for special project needs and negotiated contracts.
- Maintained computer and physical filing systems.
- Evaluated employee records and productivity to complete employee evaluations.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Managed office operations while scheduling appointments for department managers.
Education
High School Diploma -
Benjamin Davis High School
Houston, TX 08.2011 - 05.2015
Skills
Customer Service
undefinedTimeline
Sales Manager
Rooms To Go
07.2020 - Current
Sales Associate
Rooms To Go
09.2019 - 06.2020
Office Manager
Rooms To Go
02.2016 - 09.2019
High School Diploma -
Benjamin Davis High School
08.2011 - 05.2015
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