Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yulissa Medina

Yulissa Medina

Crescent City,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Waitress

Cazadores Mexican Restaurant
02.2023 - 02.2024
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
  • Learned and adapted quickly to new technology and software applications.
  • Complied with all company policies regarding uniform standards, punctuality, and professionalism.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Worked well in a team setting, providing support and guidance.

Team Member

Burger King
03.2022 - 01.2023
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Housekeeper

Oceanfront Lodge
07.2021 - 01.2022
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

High School Diploma -

Castle Rock School
Crescent City, CA
06.2023

Skills

  • Strong Verbal Communication
  • Organization
  • Time Management
  • Attention to Detail
  • Problem solving
  • Networking
  • Computer Skills
  • patience

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Waitress

Cazadores Mexican Restaurant
02.2023 - 02.2024

Team Member

Burger King
03.2022 - 01.2023

Housekeeper

Oceanfront Lodge
07.2021 - 01.2022

High School Diploma -

Castle Rock School

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Yulissa Medina