Yulissa Mendoza
Dallas,TX
Summary
Scale House Operator with high level of accuracy to properly document collected materials as well as many years of experience in customer-facing environments. I'm also an ongoing professional with background in resolving issues and assisting with operations. My ability to be organized and to be a motivated individual, eager to utilize time management and organizational skills across diverse settings makes me a great candidate for team work. Seeking entry-level opportunities to enhance abilities while contributing to company growth is my highest specialty.
Overview
7
7
years of professional experience
Work History
Scale Operator
Venture Metals Inc
Dallas, TX
02.2022 - 11.2024
- Mastered the use of Scrap Dragon program to assist and help assist others.
- Assisted in training new employees on proper scale operations techniques.
- Directed customers and employees on proper waste management procedures.
- Communicated with supervisors regarding any discrepancies between the actual weight and the target weight of a product or material.
- Greeted customers, directed haulers and answered questions accurately.
- Collaborated with colleagues across multiple departments in order to coordinate activities related to scale operations projects.
- Inspected incoming loads for prohibited materials.
- Identified and reported problems and gathered necessary information to develop solutions.
- Monitored and adjusted process variables to ensure product specifications were met.
- Checked incoming shipments against packing slips for accuracy in quantity and type of items received.
- Maintained positive working relationship with fellow staff and management.
- Provided technical support to other departments as needed related to scale operations activities.
- Provided scale tickets to customers and documented incoming waste.
Data Entry Clerk
CTDI - Communications Test Design
Flower Mound, TX
11.2021 - 02.2022
- Data Entry
- Reviewing and checking monitors in a timely manner.
- Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
- Followed data program techniques and procedures to maintain data entry requirements.
Scale Clerk
Waste Managment
Ferris, TX
05.2018 - 04.2021
- Maintained accurate records of incoming and outgoing shipments.
- Processed paperwork associated with weighing activities such as bills of lading, invoices.
- Maintained cleanliness of the scale house area by sweeping floors, wiping down surfaces.
- Answered questions related to categorization of waste.
- Utilized problem-solving skills when resolving customer complaints or disputes.
- Gave scale tickets to customers, signed waste manifests and documented incoming waste.
- Greeted customers, directed haulers and answered questions accurately.
- Reported customer and supplier problems to management team to enable quick resolution.
- Obtained information regarding material entering landfill to determine appropriate billing information for customers.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
WIlmer-Hutchins High School
Hutchins, TX05-2016
Skills
- Time management
- Data entry proficiency
- Radiation detection
- Shipping documentation
- Waste documentation
- Outbound scale operations
- Customer service
- Document management
- Accurate recordkeeping
- Communication
- Typing skills
- word/excel use
Timeline
Scale Operator
Venture Metals Inc
02.2022 - 11.2024
Data Entry Clerk
CTDI - Communications Test Design
11.2021 - 02.2022
Scale Clerk
Waste Managment
05.2018 - 04.2021
High School Diploma -
WIlmer-Hutchins High School