Summary
Overview
Work History
Education
Skills
Timeline
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Yulissa Ortega

Huntersville,NC

Summary

I am a highly-motivated employee with desire to take on new challenges with strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I’m also a team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Overview

3
3
years of professional experience

Work History

Cashier

Whole Food Market
Huntersville, NC
08.2023 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Litigation Legal Assistant

Costa Ivone
Chicago, IL
01.2022 - 10.2023
  • Conducted research on relevant laws, regulations and court decisions.
  • Prepared discovery requests and responses.
  • Aided senior leadership during executive decision-making process, meeting with clients to research cases, collect data, prepare settlement packages and interpret information for daily report generation.
  • Reviewed and organized case files, documents and legal materials.
  • Provided administrative support such as scheduling appointments, maintaining calendars and organizing meetings.
  • Entered data into spreadsheets to track cases progress through the court system.
  • Answered phones in a professional manner while providing accurate information about cases when necessary.
  • Performed document management tasks such as scanning, filing, copying and faxing of legal documents.
  • Organized exhibits for use at trial or hearing proceedings.
  • Compiled evidence for presentation at trial or hearing proceedings.
  • Responded to client calls and inquiries to deliver applicable information.
  • Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
  • Met with clients and attorneys to discuss case details and evidence.

Dental Receptionist

Enamel Dental Studio
Chicago, IL
01.2021 - 12.2021
  • Scheduled cleanings and dental appointments for patients using appointment software.
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Managed front desk operations including scheduling appointments, collecting payments.
  • Verified patient's eligibility for benefits under various insurance plans.
  • Verified, updated and entered patient information into system.
  • Greeted patients, provided them with necessary paperwork, and verified insurance information.
  • Ensured that all HIPAA regulations were followed while handling confidential patient information.
  • Arranged payment schedules.
  • Arranged documents for insurance claims.
  • Received and distributed incoming fax, mail and parcels to staff to facilitate communication.

Education

High School Diploma -

Carl Schurz High School
Chicago, IL
06-2019

Some College (No Degree) - Criminal Justice

National Louis University
Chicago, IL

Skills

  • ID Verification
  • Client Assistance
  • POS Systems
  • Payment Collection
  • Payment Processing
  • Records Maintenance
  • Legal Research
  • Document Review
  • Legal writing
  • Document organization
  • Calendar Management
  • Legal Terminology
  • Billing and Invoicing
  • Proofreading
  • Client Communication
  • Disposition records management
  • Legal Documentation
  • Microsoft, Adobe, and Excel, Outlook, Teams ETC

Timeline

Cashier

Whole Food Market
08.2023 - Current

Litigation Legal Assistant

Costa Ivone
01.2022 - 10.2023

Dental Receptionist

Enamel Dental Studio
01.2021 - 12.2021

High School Diploma -

Carl Schurz High School

Some College (No Degree) - Criminal Justice

National Louis University

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Yulissa Ortega