Yulissa Torres Santana

. Dedicated Customer Service Specialist with strong skills in prioritizing tasks and multitasking in a fast-paced work environment. Proven ability to collaborate effectively within a team to achieve both personal and business objectives. Recognized for effectively managing escalated customer support issues. A communicative professional, highly motivated to maintain customer satisfaction, and contribute to the success of the company. Experienced in handling a high volume of inbound calls and building lasting relationships with customers. Proficient in CRM systems, with exceptional active listening, and multitasking abilities.