Yulissa Velazquez-Garcia
Hampton,GA
Summary
Dedicated student interested in applying excellent communication and interpersonal skills. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.
Overview
8
8
years of professional experience
Work History
Velazquez Construction
Construction Specialties
Hampton, GA
01.2019 - 01.2023
- Assisted in the development of cost estimates for projects.
- Maintained accurate records and logs of project data.
- Communicated effectively with clients, contractors, architects, engineers..
- Resolved customer complaints related to construction matters promptly.
- Moved supplies and tools to site areas to keep work moving smoothly.
- Listened to directions and executed tasks accurately to prepare materials, perform work and clean up sites at conclusion of jobs.
- Visited project sites to evaluate progress and respond to customers' concerns.
- Helped prepare walls for painting by sanding rough spots or filling holes with putty.
- Familiarized self with color charts to assist in selecting appropriate shades and hues for each project.
- Organized supplies such as brushes, rollers, tapes for easy access during jobsite work.
- Used power washers or pressure cleaners to remove dirt from exterior walls prior to painting.
- Set up scaffolding according to instructions provided by lead painter.
- Painted walls and other large areas using brushes, rollers and spray guns.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Atlanta Check Cashers
Check Casher
Riverdale , GA
01.2021 - 01.2022
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Processed wire transfers for customers both domestically and internationally.
- Informed customers about exchange rates, fees, terms and conditions associated with various services provided by Western Union.
- Received and posted payments to loan accounts.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
- Maintained cleanliness inside the store premises including counters, shelves, floors.
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
- Prepared bills, invoices, and bank deposits as needed.
- Trained employees on cash drawer operation.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
C&C Fence
Fencing
Mcdonough, GA
01.2019 - 01.2020
- Answered incoming calls and routed to appropriate personnel.
- Scheduled appointments for clients and ensured accuracy of information.
- Assisted in organizing corporate events such as conferences or meetings.
- Inputted client contact information into database accurately.
- Greeted customers, delivery persons and official representatives.
- Displayed professional standards at reception desk to impress visitors.
- Managed office cleaning and sanitizing to comply with infection control protocols.
- Handled diverse needs for clients in-person, by phone or through email.
- Used Microsoft Office suite programs daily for professional business correspondence, spreadsheet tracking and presentation preparation.
- Sorted incoming mail and directed to correct personnel each day.
- Inputted customer information into a database system in an accurate manner.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained filing systems and organized important documents for easy access.
Shells
Gas Station
Hampton, GA
01.2017 - 01.2018
- Verified the age of customers purchasing alcohol or tobacco products.
- Operated the cash register to process cash, credit card, debit card, and check payments.
- Stocked shelves with merchandise and maintained cleanliness in the store area.
- Processed lottery tickets according to state regulations and company policies.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Answered phone calls to assist customers with questions and orders.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Greeted customers and provided excellent customer service.
O'rielly Auto Parts
Automotive
Riverdale , Ga
01.2015 - 01.2016
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Performed tests on batteries to determine their capacity, voltage, and current ratings.
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
Education
GED -
Charles Drew Highschool
6237 Garden Walk Blvd, Riverdale, 3027408.2021
Skills
- Basic Carpentry
- Equipment Maintenance
- Fixture Installation
- Worksite Safety
- Site Cleaning
- Measurements and Calculations
- Loading and Unloading
- Heavy Lifting
Languages
Spanish
Professional
English
Professional
Timeline
Atlanta Check Cashers
Check Casher
01.2021 - 01.2022
Velazquez Construction
Construction Specialties
01.2019 - 01.2023
C&C Fence
Fencing
01.2019 - 01.2020
Shells
Gas Station
01.2017 - 01.2018
O'rielly Auto Parts
Automotive
01.2015 - 01.2016
GED -
Charles Drew Highschool
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