Yulithza Trejo De Leon
Edinburg,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Warehouse Manager
Dollar Tree
07.2019 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional display
Line Cook
Cheesecake Factory Restaurant
11.2018 - 05.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
Cashier
Dollar Tree
09.2017 - 09.2018
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Barista
Starbucks, Target
11.2016 - 05.2017
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Cashier
Whatabuger
08.2014 - 09.2016
- Accurately handled cash register transactions while providing excellent customer service.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Provided beverage cups and condiments to increase customer convenience
- Enhanced customer satisfaction by providing efficient and accurate order processing.
Education
Eyelash Technician Certification - Lash Extension
Xclusiv Beauty Academy
McAllen, TX06.2022
No Degree - Cosmetology
Elite Beauty Academy
Mission, TX07.2020
High School Diploma -
IDEA College Preparatory
Alamo, TX05.2015
Skills
- Warehouse Operations
- Inventory and Stocking
- Delegating Work
- Loading and unloading
- Staff Supervision
- Mentoring and training
- Customer care
- Team Building and Leadership
- Employee Scheduling
- Freight Handling
- Money Handling
- Task Delegation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Manager
Dollar Tree
07.2019 - 06.2023
Line Cook
Cheesecake Factory Restaurant
11.2018 - 05.2019
Cashier
Dollar Tree
09.2017 - 09.2018
Barista
Starbucks, Target
11.2016 - 05.2017
Cashier
Whatabuger
08.2014 - 09.2016
Eyelash Technician Certification - Lash Extension
Xclusiv Beauty Academy
No Degree - Cosmetology
Elite Beauty Academy
High School Diploma -
IDEA College Preparatory
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