Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Yuliya Afif

Plantation,FL

Summary

Fully qualified cosmetic Laser Technician trained to safely carry out diverse treatments. Helps clients feel comfortable during procedures with caring attention to personal needs. Keeps rooms, supplies, and equipment ready for daily demands and backs up front desk to help with administrative needs.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Laser Technician

Millennium Wellness Center
Fort Lauderdale, FL
03.2024 - 10.2024
  • Performed laser hair reduction treatments on patients according to established protocols.
  • Used advanced equipment to perform aesthetic treatments, Co2 laser skin resurfacing
  • Utilized advanced knowledge of laser technology to maximize safety and efficacy of treatments.
  • Inspected client's skin to determine best courses of treatment.
  • Educated clients on skin conditions, treatments and products to grow sales.
  • Developed individualized treatment plans based on patient preferences, medical history, and skin type.

Office Manager

Millennium Wellness Center
Fort Lauderdale, FL
02.2024 - 10.2024
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Monitored inventory levels and placed orders when needed.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Processed payroll accurately ensuring all employees were paid on time.

Front Desk Receptionist

Millennium Wellness Center
Fort Lauderdale
10.2020 - 02.2024
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.

Education

Bachelor of Arts - Hospitality

University Of Belize
Belize City
06-2015

Skills

  • Laser operation expertise
  • Customer service
  • Laser safety protocols
  • Strong communication skills
  • Conflict resolution techniques
  • Project management experience

Certification

Electrolysis Licenses

Timeline

Laser Technician

Millennium Wellness Center
03.2024 - 10.2024

Office Manager

Millennium Wellness Center
02.2024 - 10.2024

Front Desk Receptionist

Millennium Wellness Center
10.2020 - 02.2024

Bachelor of Arts - Hospitality

University Of Belize

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Yuliya Afif