Yuliza Barajas
Concord,CA
Summary
Dedicated customer service representative with extensive industry experience. Strong team player with a positive attitude and proven ability to build rapport with clients. Motivated to ensure customer satisfaction and drive company success.
Overview
6
6
years of professional experience
Work History
Teller
California Check Cashing Stores
Concord
01.2023 - Current
- Facilitated new account openings and supported customers in completing necessary documentation.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Identified and promptly reported any instances of fraudulent activity or suspicious behavior to management.
- Exceeded sales objectives through efficient promotion of bank products to clients during routine transactions.
- Ensured smooth store operations by coordinating tasks such as opening and closing procedures, cash handling, and delivering excellent customer service.
Deli Service Clerk
Sprouts Farmer Market
San Ramon
02.2019 - 01.2023
- Greeted customers, answered inquiries and provided assistance with menu selections.
- Stocked shelves with merchandise, rotated stock and removed outdated items.
- Prepared deli meats, cheeses and salads for display cases according to company standards.
- Ensured that all deli products were fresh and properly labeled with prices.
- Weighed, wrapped, labeled and priced various cuts of meat for sale at the deli counter.
Customer Service Representative
Target
Walnut Creek
09.2018 - 10.2019
- Processed returns and exchanges of merchandise in accordance with store policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Balanced daily transactions on a computerized point-of-sale system.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Olympic High School
Concord06-2018
Skills
- Fraud detection
- Sales expertise
- Check cashing
- Drawer balancing
- Customer service
- POS systems
- Ordering and stocking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Teller
California Check Cashing Stores
01.2023 - Current
Deli Service Clerk
Sprouts Farmer Market
02.2019 - 01.2023
Customer Service Representative
Target
09.2018 - 10.2019
High School Diploma -
Olympic High School
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