Yuliza Galvan
Clarkfield,MN
Summary
Being in the health care field I have experienced a lot and learned. Home Health Aide and CNA with proven expertise in patient care, behavioral support, and medical charting from experiences at Copper Glenn and Clarkfield Care Center. Excelled in enhancing patient independence and satisfaction through compassionate care and effective communication, achieving a significant increase in patient quality of life.
Overview
4
4
years of professional experience
Work History
Home Health Aide
Copper Glenn
07.2024 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
CNA
Clarkfield Care Center
08.2023 - 06.2024
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Customer Service Representative
Hardee’s
05.2020 - 10.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
Yellow Medicine East
Granite Falls, MN06.2024
Skills
- Patient Care
- Behavioral support
- Medical Charting
- Schedule Management
- Communication
- Documentation
Languages
Spanish
Native or Bilingual
Timeline
Home Health Aide
Copper Glenn
07.2024 - Current
CNA
Clarkfield Care Center
08.2023 - 06.2024
Customer Service Representative
Hardee’s
05.2020 - 10.2021
Yellow Medicine East
Similar Profiles
Emmerego SwartzEmmerego Swartz
Manager: Operational Excellence & Technology at Glencore Copper Africa | Kamoto Copper Company (KCC)Manager: Operational Excellence & Technology at Glencore Copper Africa | Kamoto Copper Company (KCC)
Anna CisnerosAnna Cisneros
Social Service Aide at Glenn County Health and Human Services AgencySocial Service Aide at Glenn County Health and Human Services Agency
Abraham SalomonAbraham Salomon
Les Murakami Baseball Stadium Grounds Crew at Glenn NakayaLes Murakami Baseball Stadium Grounds Crew at Glenn Nakaya
Andrea ArndtAndrea Arndt
Patient Funding Coordinator at Project TurnaboutPatient Funding Coordinator at Project Turnabout
Brenda RisaBrenda Risa
Vice President/Secretary at GOLDLEAF FINANCIAL, LTD.Vice President/Secretary at GOLDLEAF FINANCIAL, LTD.