Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yuliza L Pena

Angleton

Summary

Safety-focused and disciplined professional pursuing a role as a Rescue Technician in industrial environments. Brings a strong sense of responsibility, attention to detail, and a commitment to protecting the health and well-being of others. Skilled in following procedures, maintaining situational awareness, and performing effectively in challenging or high-risk settings. Prepared to contribute to emergency response operations, including confined space entry, high-angle environments, and hazardous material scenarios. Dedicated to continuous training, team collaboration, and upholding the highest standards of workplace safety and emergency readiness.

Overview

5
5
years of professional experience

Work History

Realtor

NextGEN Real Estate
04.2025 - Current
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Reviewed and executed confidential documents, contracts and disclosures.

Shift Manager

Starbucks
02.2023 - 04.2025
  • Fostered team cohesion, mentoring staff to enhance performance. Resolved conflicts swiftly maintaining a positive work environment.
  • Introduced new scheduling system, streamlining shift management. Develop creative solutions to address recurring operational challenges.
  • Ensured compliance with safety protocols, reducing workplace incidents. Meticulously maintained inventory and minimizing discrepancies.

Administrative HR Assistant Tucson Project in Freeport TX

Fluor Corp.
01.2022 - 01.2023
  • Managed office tasks, improved scheduling efficiency, enhanced communication resolving conflicts.
  • Coordinating meetings, streamlined filing, boosted team productivity and addressed issues effectively.
  • Handled correspondence, supported executives, optimized document management, ensured smooth operations.
  • Verifying applications, certifications and documents from personnel, assisting with drug screening scheduling, data entry and keeping track of expiring documents from personnel.
  • Keeping confidentiality on all processes from the company standpoint and employee personal information.

Barista/Trainer

Starbucks
01.2021 - 01.2023
  • Developed personalized training for Baristas, enhancing team performance and customer satisfaction.
  • Lead group and one-on-one training improving new hire proficiency and retention.
  • Mentored diverse Barista teams, nurturing individual strengths and promoting a culture of continuous learning and professional growth.
  • Analyzed training outcomes and customer feedback to refine instructional methods, resulting in measurable improvements in service, quality and consistency.

Education

High School Diploma -

Dickinson High School
Dickinson, TX
05-2022

No Degree - Real Estate

Champions School of Real Estate
Houston, TX
12-2024

Skills

  • Employee Relations
  • Conflict Resolution
  • Training/Performance Management
  • Fast Learner
  • Interpersonal Communication
  • Attention to Detail
  • Teamwork
  • Work Ethic
  • Incident reporting
  • Safety procedures

Languages

Bilingual: English and Spanish.

Timeline

Realtor

NextGEN Real Estate
04.2025 - Current

Shift Manager

Starbucks
02.2023 - 04.2025

Administrative HR Assistant Tucson Project in Freeport TX

Fluor Corp.
01.2022 - 01.2023

Barista/Trainer

Starbucks
01.2021 - 01.2023

High School Diploma -

Dickinson High School

No Degree - Real Estate

Champions School of Real Estate

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