Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yulonda Boston

Blounts Creek,NC

Summary

Responsible Medical Scheduler with solid experience in supporting patients, families and physicians. Skilled in managing patient information and coordinating and scheduling appointments. Strong organizational and multitasking skills coupled with strong work ethic.

Overview

30
30
years of professional experience

Work History

Centralized Scheduling Scheduler

Carolina East Medical Center
01.2018 - Current
  • Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
  • Coordinated with other departments to facilitate seamless operation and excellent patient care.

Patient Tech I & II, Scheduler for Cath Lab

Craven Regional Medical Center
12.2012 - 02.2018
  • Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
  • Respected patients by recognizing rights and maintaining confidentiality.
  • Verified patient's insurance eligibility and benefits coverage.
  • Scheduled appointments to enter appointment date and time into computerized scheduler.

Critical Intensive Care Unit PCT I & II

Craven Regional Medical Center
04.2005 - 12.2012
  • Delivered age-appropriate medical care for adult, adolescent, and geriatric ICU patients.
  • Developed and implemented patient care plans based on physicians' instructions and generally accepted nursing practices.
  • Observed patients' vital signs and administered physician-prescribed medications and treatments.

Patient Care Tech II

Craven Regional Medical Center
01.2001 - 01.2003
  • Prepared patient for out patient endoscopy care for 150 patient per day
  • Processed all journal notations on surgery patients
  • Recorded and maintained patient information in database and medical record
  • Scheduled and ordered all procedures for patient
  • Assisted patient after surgery care
  • Liaison for medical staff and patient's family

CNA I & II

Bayview Nursing Home
01.1999 - 01.2001
  • Patient care for 20 patients on unit
  • Assisted patients in daily life skills
  • Provided safe living and working environment
  • Performed medical treatment and rehabilitation therapy
  • Distributed medications and charted in medicine log
  • Documentation of patient's progress in charts
  • Corresponded with physicians and nursing staff

CNA I

Britthaven
01.1994 - 01.1999
  • Patient care for 20 patients on unit
  • Assisted patient in daily life skills
  • Provided safe living and working environment
  • Documentation of patient's progress in charts
  • Corresponded with physicians and nursing staff


Education

No Degree - Medical & Dental Office Assistant Certification

Professional Career Development Institute
Norcross, GA
01.2004

No Degree - CNA I & II

Beaufort Community College
Washington, NC
05.1999

Skills

  • Active Learning
  • Patient History Collection
  • Insurance Authorizations
  • Team Goals
  • Teamwork and Collaboration
  • Customer Experience
  • Invasive and Non-Invasive Vital Signs
  • Adaptable and Flexible
  • Critical Thinking

Timeline

Centralized Scheduling Scheduler

Carolina East Medical Center
01.2018 - Current

Patient Tech I & II, Scheduler for Cath Lab

Craven Regional Medical Center
12.2012 - 02.2018

Critical Intensive Care Unit PCT I & II

Craven Regional Medical Center
04.2005 - 12.2012

Patient Care Tech II

Craven Regional Medical Center
01.2001 - 01.2003

CNA I & II

Bayview Nursing Home
01.1999 - 01.2001

CNA I

Britthaven
01.1994 - 01.1999

No Degree - Medical & Dental Office Assistant Certification

Professional Career Development Institute

No Degree - CNA I & II

Beaufort Community College

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Yulonda Boston