Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yulonda Shell

Westland,MI

Summary

Hands-on experience managing financial resources and providing exceptional customer service in CCI facility. Resolves problems quickly. Skilled in managing and maintaining a Therapeutic milieu according to policies and regulations.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Senior Clinical Unit Manager

Vista Maria
Dearborn Heights, MI
07.2013 - Current

Supervisor

Vista Equity Partners
Dearborn Heights, MI
08.1999 - 04.2022

· Demonstrated leadership and responsibility for service delivery and employee issues.

· Facilitated ongoing shift meetings and trainings.

· Evaluated performance of staff, disciplinary action, and performance plans.

· Trained all assigned employees, attended required trainings, and conducted agency trainings.

· Completed weekly/monthly accountabilities such as weekly schedules, unit assignments, timecards, individual staff supervision and monthly reports.

· Maintained a safe and home like milieu for clients.

· Provided direct supervision for clients and employees in the unit.

· Demonstrate personal integrity and professional demeanor in accordance with the ethics of the agency and profession.

Program Manager

Vista Maria Residential
Deaborn Heights, Michigan
05.2002 - 04.2013

· Responsible for the effective utilization and development of staff to enhance the quality of care for clients.

· Assist in the development and implementation of improvement methods.

· Provide leadership for the planning, implementation, and management of a residential program.

· Provide direct supervision and evaluate the performance of assigned staff.

· Assist in managing the programs budget.

· Implements and monitors quality individual, group and therapy according to the specific treatment plan.

· Serves as a liaison and client advocate with the courts, funding and referral agencies, etc.

· Develop/revises strategies and diverse treatment plans for assigned clients according to their individual needs.

· Complete all required paperwork, e.g., case records, reports/assessments, and service activities thoroughly and in a timely manner.

· Works with Vista Maria programs and community agencies to provide referrals, resources, and related services to clients.

· Represent the agency in the community, and work in collaboration with others to secure needed resources.

· Demonstrate personal integrity and professional demeanor in accordance with the ethics of the agency and profession.

· Regularly plan and facilitate unit and agency meetings.

Education

Master of Science - Social Work

Eastern Michigan University
Ypsilanti, MI
04-2002

Bachelor of Science - Social Work

Eastern Michigan University
Ypsilanti, MI
12-1999

Skills

  • Supply Management
  • Staff Scheduling
  • Safety enforcement
  • Staff Development
  • Workforce Planning
  • Behavioral Management

Certification

  • MASTER'S SOCIAL WORKER CLINICAL LICENSE

Timeline

Senior Clinical Unit Manager

Vista Maria
07.2013 - Current

Program Manager

Vista Maria Residential
05.2002 - 04.2013

Supervisor

Vista Equity Partners
08.1999 - 04.2022

Master of Science - Social Work

Eastern Michigan University

Bachelor of Science - Social Work

Eastern Michigan University
  • MASTER'S SOCIAL WORKER CLINICAL LICENSE
Yulonda Shell