Yuluen Ranchito
Thousand Oaks,CA
Summary
Experienced with bilingual customer service, focusing on resolving customer issues effectively. Utilizes communication skills to enhance customers interactions and satisfaction.
Talented Organizer with experience planning various events. Accomplished in managing event planning activities from start to finish while fully incorporating clients' special requests and maintaining budgets.
Experienced with quality control protocols to ensure compliance and product integrity. Utilizes attention to detail and problem-solving skills to identify and address non-conformities. Knowledge of inspection techniques and quality assurance best practices.
Overview
2024
2024
years of professional experience
Work History
Quality Control Inspector
Mindnight Manufacturing
03.2021 - 09.2023
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
Customer Service Representative
Vinesse
2020 - 01.2021
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
Package Handler
Follmer Development
08.2019 - 05.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Education
High School Diploma -
Thousand Oaks High School
Thousand Oaks, CA06-2019
Skills
- Quality control
- Product inspection
- Visual inspections
- Attention to detail
- Time management
- Teamwork and collaboration
- Team leadership
- Flexible schedule
- Issue resolution
- [Language] translation
- Call center experience
- Fluent bilingualism
Languages
English
Spanish
Native or Bilingual
Interests
- Gym Workouts
- Enjoy participating in hikes for overall physical and mental well-being
Timeline
Quality Control Inspector
Mindnight Manufacturing
03.2021 - 09.2023
Package Handler
Follmer Development
08.2019 - 05.2020
Customer Service Representative
Vinesse
2020 - 01.2021
High School Diploma -
Thousand Oaks High School
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