Yusleidy Diaz Suarez
Punta Gorda,FL
Summary
Cleaning Manager with experience cleaning commercial spaces and managing team of 4 cleaners. Oversees cleaning of commercial and residential buildings in liaison with business and property managers to understand cleaning needs and build excellent relationships . Maintains strong awareness of health and safety standards to provide training and guidance to staff.
Overview
3
3
years of professional experience
Work History
Cleaning Supervisor
Healthy Happy Home
01.2018 - 01.2020
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Increased employee performance through effective supervision and training.
Assistant Manager
InTown Suites
02.2017 - 12.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Monitored security to protect employees, customers and property.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
High School Diploma -
Island Coast High School
Cape Coral, FL05.2014
Skills
- Environmental Laws
- Customer Relationship Management
- Help Desk Software
- Employee Performance Reviews
- Task Prioritization
Fluent Spanish and English
I speak fluent Spanish and English
Timeline
Cleaning Supervisor
Healthy Happy Home
01.2018 - 01.2020
Assistant Manager
InTown Suites
02.2017 - 12.2017
High School Diploma -
Island Coast High School
Similar Profiles
Kristin BlomquistKristin Blomquist
Business Owner and Nutrition Coach at Healthy Happy EatingBusiness Owner and Nutrition Coach at Healthy Happy Eating
AKHILA KAKHILA K
Physiotherapist at HEALTHY AND HAPPY PHYSIOTHERAPY CLINICPhysiotherapist at HEALTHY AND HAPPY PHYSIOTHERAPY CLINIC
CHRISSY PALMIEROCHRISSY PALMIERO
Student Teacher at Super Happy Healthy KidsStudent Teacher at Super Happy Healthy Kids
Stacey KubasStacey Kubas
Hairstylist at Hair By Stacey LynHairstylist at Hair By Stacey Lyn
Kristi MontgomeryKristi Montgomery
Medical Billing at Preferred Billing AssociatesMedical Billing at Preferred Billing Associates