Yulyana Valle
Bell Gardens
Summary
Customer-focused professional with strong communication and problem-solving skills dedicated to creating exceptional guest experiences. Bilingual and proactive in delivering personalized service while maintaining organized and efficient operations. Passionate about wellness, fitness, and active living, with personal experience in indoor cycling, weightlifting, and hot Pilates. Enthusiastic about representing a brand that promotes mindful movement and a healthy lifestyle, and excited to contribute positive energy, teamwork, and strong customer engagement to the Alo Yoga community.
Overview
5
5
years of professional experience
Work History
Logistics Associate
CYSA
Los Angeles
11.2025 - Current
- Processed high volumes of invoices, ensuring timely payment and accurate record-keeping.
- Communicated effectively with vendors regarding payment inquiries and issues.
- Assisted in preparing monthly reports on invoice processing activities to track performance and identify trends.
- Documented shipment details in inventory management systems, maintaining accuracy for inventory control.
- Conducted physical inventories regularly.
Barista
Tierra Mia Coffee
Pico Rivera
09.2025 - 02.2026
- Provided excellent customer service while taking and processing orders.
- Engaged customers in conversation, enhancing their overall experience.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Addressed and resolved customer concerns to maintain brand loyalty.
Life Guard/swim instructor
YMCA
Bellflower
05.2024 - 01.2025
- Developed innovative lesson plans that increased students' understanding of course material by 95%
- Developed and implemented a differentiated instruction approach that resulted in improved student engagement and learning outcomes
- Developed and implemented assessment tools to measure student progress
- Bellflower
- Instructed swim classes for various skill levels and age groups.
Filing clerk
Law Office of MNM Industry
04.2023 - 09.2023
- Maintained an organized filing system for financial documents
- Handled customer questions and appointments in a professional manner
- Managed the shipment of personal documents to customers
crew member
Dunkin donut
Lakewood
03.2023 - 04.2023
- Mastered the art of coffee brewing and latte art, resulting in rave reviews from customers
- Adapted to different customer needs and preferences, resulting in increased customer satisfaction
- Demonstrated excellent problem-solving skills by quickly resolving customer complaints and inquiries
- Lakewood
Secretary
HR Logistics
Vernon
07.2021 - 09.2022
- Created reports and documents as requested by the office manager
- Developed and maintained an organized system for filing and archiving accounting documents, resulting in improved operational efficiency
- Entered receipt and payment data into the practice management system
- Vernon
Sales Associate
Old Navy
Downey
12.2021 - 03.2022
- Utilized sales techniques and strategies to build customer relationships and close sales
- Restocking storage involves assessing inventory levels, organizing products, labeling items for easy access, using the "first in, first out" method, and maintaining cleanliness to ensure efficient operations and customer satisfaction.
- Process of providing assistance and support to customers before, during, and after their purchase, ensuring their needs are met and creating a positive experience through effective communication, empathy, and problem-solving.
- Downey
Education
Marketing
Long Beach City College
Lakewood03-2026
Skills
- Providing apersonalized experience
- Customer service
- creating a positive in-store experience
- handling customer questions and issues
- Effective communication
- Friendly and outgoing
Timeline
Logistics Associate
CYSA
11.2025 - Current
Barista
Tierra Mia Coffee
09.2025 - 02.2026
Life Guard/swim instructor
YMCA
05.2024 - 01.2025
Filing clerk
Law Office of MNM Industry
04.2023 - 09.2023
crew member
Dunkin donut
03.2023 - 04.2023
Sales Associate
Old Navy
12.2021 - 03.2022
Secretary
HR Logistics
07.2021 - 09.2022
Marketing
Long Beach City College