Yuly Andrea Gomez
Fort Lauderdale,FL
Summary
Dynamic Business Development Manager with proven expertise in client negotiations, sales strategy, and customer relationship management. Adept at identifying new opportunities and implementing strategies that drive growth and enhance client satisfaction.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Business Development Manager
South Florida Electrical Service
Doral, Florida
06.2026 - Current
- Developed relationships with clients to understand their electrical service needs.
- Conducted market research to identify new business opportunities in South Florida.
- Assisted in preparing proposals and presentations for potential clients.
- Attended industry events to network and promote the company's services.
- Managed communications with existing clients for service updates and inquiries.
- Identified potential clients, built relationships, and negotiated contracts.
- Developed and implemented strategies to increase sales and market share.
Sales Associate
Craig Zinn Automotive Group
Pembroke Pines, Florida
07.2023 - 06.2026
- Assisted customers with vehicle selection and product information.
- Maintained knowledge of current inventory and dealership promotions.
- Processed sales transactions and handled customer inquiries efficiently.
- Collaborated with team members to enhance customer service experience.
- Conducted follow-up communications to ensure customer satisfaction post-sale.
- Organized vehicle displays to highlight features and encourage sales engagement.
- Participated in training sessions to improve product knowledge and sales techniques.
- Utilized dealership software for tracking sales and managing customer interactions.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Developed promotional strategies to increase sales volume.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained records related to sales for store management.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Senior Server & Bartender
AWTAR LLC – Sirocco Mediterranean Restaurant & Lou
Pembroke Pines, Florida
11.2019 - 05.2023
- Provided exceptional customer service in fast-paced Mediterranean dining environment.
- Trained and mentored junior servers on menu offerings and service standards.
- Coordinated food and drink orders with kitchen staff to ensure timely delivery.
- Managed guest seating arrangements to optimize restaurant flow during peak hours.
- Handled customer inquiries and resolved complaints to enhance dining experience.
- Assisted in maintaining cleanliness and organization of dining areas and service stations.
- Collaborated with team members to create a positive work atmosphere and improve efficiency.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Attended meetings to learn and share information and find ways to enhance customer dining experience.
- Verified legal drinking age before serving beer, wine, and liquor to comply with state law.
Education
Some College (No Degree) - Licensed Facial Esthetician
Florida Academy of Medical Aesthetics
Pembroke Pines, FL10-2020
High School Diploma -
Enrique Santos Montejo
Colombia, Bogota DC12-2004
Skills
- Client negotiations
- Proposal development
- Sales strategy
- Customer relationship management
- Business networking
- Effective communication
- Problem solving
- Team collaboration
- Adaptability
- Conflict resolution
- Quality control
- Customer service
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Business Development Manager
South Florida Electrical Service
06.2026 - Current
Sales Associate
Craig Zinn Automotive Group
07.2023 - 06.2026
Senior Server & Bartender
AWTAR LLC – Sirocco Mediterranean Restaurant & Lou
11.2019 - 05.2023
Some College (No Degree) - Licensed Facial Esthetician
Florida Academy of Medical Aesthetics
High School Diploma -
Enrique Santos Montejo