Yumie Pearl Ancajas
Odessa,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Although I have no work experience here in the United States I am willing to work hard and learn as much as I can.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Manager/Cook/Server/Casher
Rustic Cafe
01.2024 - Current
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Implemented cost-saving measures through streamlined processes and efficient scheduling.
- Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Reconciled cash and credit card transactions to maintain accurate records.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Nurse ICU/ER
Vicente Gullas Memorial Hospital
12.2012 - 12.2014
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
English Tutor
Mr. Kim
07.2012 - 11.2012
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Improved students' written and verbal English skills through personalized learning programs.
Life Insurance Sales Agent
Pru Life UK
01.2012 - 11.2012
- Life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Attended industry conferences to stay informed of latest products and trends.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
Poker Dealer
Diamond Club
05.2010 - 12.2011
- Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Promoted dialogue between players to support positive customer experience and engaged individuals or groups in game-related conversations to verify understanding of rules and player expectations.
Education
Bachelor of Science - Nursing
Cebu Doctors' University
Mandaue City, Philippines04.2010
Skills
- Knows verbal and written Communication
- Fluent in English
- Guest Experiences
- Order Taking
- Cleaning and Sanitizing
- Guest Engagement
- Operations Management
- Adaptable
- Customer-Oriented
- Schedule Coordination
- Policy Implementation
- Workforce Management
- Expense Tracking
- Supply Restocking
- Customer Service
- Order Management
- Customer Assistance
- Cash Register Operation
- Cash Handling
- Timesheet Management
- Computer Skills
- Food handling
Certification
Food Handler Certification
National Food Manager Certification
Food and Beverage Takeout, Pickup and Delivery-Manager Certification
Timeline
Manager/Cook/Server/Casher
Rustic Cafe
01.2024 - Current
Nurse ICU/ER
Vicente Gullas Memorial Hospital
12.2012 - 12.2014
English Tutor
Mr. Kim
07.2012 - 11.2012
Life Insurance Sales Agent
Pru Life UK
01.2012 - 11.2012
Poker Dealer
Diamond Club
05.2010 - 12.2011
Bachelor of Science - Nursing
Cebu Doctors' University
Food Handler Certification
National Food Manager Certification
Food and Beverage Takeout, Pickup and Delivery-Manager Certification
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