Yuna Sul
Los Angeles,CA
Summary
Motivated professional with extensive experience in customer service and administrative tasks. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Back Office Medical Assistant
Michael C. Kim MD Dermatologist
10.2023 - 05.2024
- Administered medications and treatments as directed by the physician
- Provided assistance to medical staff in performing minor surgical procedures
- Prepared laboratory specimens for analysis and organized lab results for review by the physician
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed
- Inspected equipment to ensure proper working order prior to use on patients
- Collected samples from patients for laboratory testing purposes
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients
- Cleaned and maintained medical equipment following procedures and standards
- Contacted pharmacies to submit and refill patients' prescriptions
- Greeted patients, verified insurance coverage and collected copayments
- Answered phones, scheduled appointments, and provided general information to callers
- Prepared patient charts for upcoming appointments, including collecting patient history forms and other relevant documents
- Entered patient demographic information into the Electronic Health Records system.
Front Office Medical Assistant
Michael C. Kim MD Dermatologist
08.2023 - 10.2023
- Performed data entry tasks including transcribing dictation of medical reports into electronic health records system
- Provided administrative support to clinical staff as needed
- Created spreadsheets in Excel for tracking purposes
- Answered phone calls to provide assistance, information and medical personnel access
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow
- Confirmed patient information, collected copays and verified insurance
- Created and maintained accurate and confidential patient files according to regulatory mandates
- Directed patient flow during practice hours, minimizing wait times.
Undergraduate Teaching Assistant
California State University, Fullerton
01.2023 - 05.2023
- Assisted students who needed clarification with lecture materials and assignments
- Checked assignments, proctored tests and provided grades according to university standards
- Communicated effectively with students through zoom video calls and email
- Helped with grading assignments and tests, providing constructive feedback to students based on results
- Regularly met with professor to discuss student progress and address any concerns or questions they had about individual students' performance
- Collaborated with other teaching assistants to create study guides, quizzes and review sessions for the course
- Documented student progress.
Barista
Alchemist Coffee Project
09.2018 - 04.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Controlled line and crowd with quick, efficient service
- Maintained regular and consistent attendance and punctuality
- Helped management keep adequate supply on hand by notifying of shortages
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins
- Used POS system to accurately enter orders and process payments
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Administrative Assistant
Prime Academy
04.2022 - 06.2022
- Performed data entry tasks including transcribing dictation of medical reports into electronic health records system
- Provided administrative support to clinical staff as needed
- Created spreadsheets in Excel for tracking purposes
- Answered phone calls to provide assistance, information and medical personnel access
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow
- Confirmed patient information, collected copays and verified insurance
- Created and maintained accurate and confidential patient files according to regulatory mandates
- Directed patient flow during practice hours, minimizing wait times.
Barista
Sweetea Bar
06.2018 - 09.2018
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Executed record filing system to improve document organization and management
- Scheduled parent-teacher meetings
- Promoted classes and upcoming new classes to the
- Developed and updated spreadsheets and databases to track, analyze, and report
- Sent notifications to parents
- Monitored supply levels at counter and maintained customer areas to meet typical demands
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores
- Recommended products based on solid understanding of individual customer needs and preferences
- Maintained regular and consistent attendance and punctuality.
English Teacher
Wise Readers to Leaders
10.2016 - 06.2018
- Developed innovative lesson plans to engage students in English language learning
- Assessed student progress and provided feedback to improve performance and establish academic success
- Prepared and implemented lesson plans covering required course topics
- Designed and implemented assessments to measure student progress in English language learning
- Planned dynamic lessons to increase student comprehension of books and literary concepts
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways
- Coordinated activities to encourage interest in reading
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
Education
Bachelor of Arts - Psychology
California State University
Fullerton, CA05.2023
Associate of Arts - Psychology
Los Angeles City College
Los Angeles, CA05.2021
Skills
- Customer Service
- Documentation and Recordkeeping
- Data Organization
- Time Management
- Korean] Fluency
- Records Maintenance
- Tutoring and Mentoring
- Medical Terminology
- Patient-Focused Care
- Patient Flow Management
- Patient Scheduling
- Procedure Assistance
- Medical Procedures
Languages
Korean
Native or Bilingual
Timeline
Back Office Medical Assistant
Michael C. Kim MD Dermatologist
10.2023 - 05.2024
Front Office Medical Assistant
Michael C. Kim MD Dermatologist
08.2023 - 10.2023
Undergraduate Teaching Assistant
California State University, Fullerton
01.2023 - 05.2023
Administrative Assistant
Prime Academy
04.2022 - 06.2022
Barista
Alchemist Coffee Project
09.2018 - 04.2023
Barista
Sweetea Bar
06.2018 - 09.2018
English Teacher
Wise Readers to Leaders
10.2016 - 06.2018
Bachelor of Arts - Psychology
California State University
Associate of Arts - Psychology
Los Angeles City College
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