YUNEPHA SUMPTER
Brooklyn,NY
Summary
Supervisor Custodial Services Operate hand/power tools. Reliable and responsible employee seeking position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Job Site Supervisor
LV Maintenance Inc.
Brooklyn, NY
01.2021 - Current
- Prepared vehicles daily with cleaning supplies and equipment to perform work.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Worked with team of 30 hands on and supervised.
- Ensured entrance and walkway are clean for tenants.
- Collected and disposed of trash to dump location.
- Drove to multiple sites during day checking on team making sure job was getting done efficiently and on time.
- Worked with DHS directly cleaning clients hoarder houses
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Supervised supplies in inventory and submitted reorder requests.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Resolved issues among team members to keep employees on task
Seasonal Supervisor,Maintenance Worker
NYC Department of Parks & Recreation
New York, NY
01.2016 - 01.2019
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
Housekeeping Supervisor
Pestana CR7 Hotel
New York, NY
01.2015 - 01.2016
- Inspect housekeepers' rooms to ensure standards are met
- Oversaw scheduling of staff for adequate coverage
- Cleaned and disinfected room including gathering and emptying of trash bins
- Cleaned windows bathroom areas
- Washed and cleaned linen
- Vacuumed carpets and wiped down baseboards in rooms and hallways
- Carried linens, towels, toilet items, and cleaning supplies, using wheeled carts.
- Managed over 100 calls per day
- Cleaned fitness equipment and workout areas
- Maintained and sanitized restrooms
- Worked closely with team and supervisors to maintain facility
- Marketing identification on parts including labeling
- Operating machine used in production process or assisted machine operator.
Station Cleaner
New York City Transit
New York, NY
01.2010 - 01.2014
- Provided general maintenance and custodial services to indoor and outdoor facility within NYC area
- Maintained clean environment throughout subway station.
- Provided general cleaning within subway stations and provided assistance to subway riders etc.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Resident Aide
BRC
Brooklyn, NY
03.2006 - 01.2009
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies
Resident Aide
Acacia Network
Brooklyn, NY
02.2004 - 02.2006
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Planned, prepared and served meals and snacks according to prescribed diets
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies
Driver Supervisor
POP DIsplay INC
Queens, NY
01.2001 - 01.2004
- Coordinated with drivers to organize timely pickup and delivery.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Addressed driver communications and provided required data to drivers.
- Implemented and supported company quality and safety improvement efforts.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Retail Customer Service & Business - GED
Grant Associates Inc
9 Bond Street05.2005
Skills
- Experience working with homeless population and veterans
- General Education Degree/GED
- General knowledge of working in residential facility
- Good judgement with ability to make timely and sound decisions
- Ability to establish and maintain professional boundaries in working with residents
- Ability to work independently and basic writing skills and good communication skills
- Fast learner
- Site Visits
- Maintaining Clean Work Areas
- Housekeeping Duties
Accomplishments
LV maintenance contract ended the end of June 30th 2022 and I assisted the CEO of this company and DHS in succeeding getting the job done in a timely fashion the contract was for 1 year and job was completed on time.
Timeline
Job Site Supervisor
LV Maintenance Inc.
01.2021 - Current
Seasonal Supervisor,Maintenance Worker
NYC Department of Parks & Recreation
01.2016 - 01.2019
Housekeeping Supervisor
Pestana CR7 Hotel
01.2015 - 01.2016
Station Cleaner
New York City Transit
01.2010 - 01.2014
Resident Aide
BRC
03.2006 - 01.2009
Resident Aide
Acacia Network
02.2004 - 02.2006
Driver Supervisor
POP DIsplay INC
01.2001 - 01.2004
Retail Customer Service & Business - GED
Grant Associates Inc
Similar Profiles
Antione LandonAntione Landon
Builder's Apprentice at LV Building & Property Maintenance LtdBuilder's Apprentice at LV Building & Property Maintenance Ltd
VICTOR IGLUNOVVICTOR IGLUNOV
Customer Support Representative at LVCustomer Support Representative at LV
Rodolfo Heredia HerreraRodolfo Heredia Herrera
Assistant Store Manager at LV PetroleumAssistant Store Manager at LV Petroleum
Nick CahillNick Cahill
Enterprise Account Executive at AccessiBeEnterprise Account Executive at AccessiBe
Timothy YaoTimothy Yao
Computer Server Maintenance Technician Intern at Stony Brook UniversityComputer Server Maintenance Technician Intern at Stony Brook University