Summary
Overview
Work History
Education
Skills
Languages
Timeline
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YUNES OGERO

Arlington,TX

Summary

Performance-oriented Independent Contractor with proven attention to detail and Logistic experience.

Drives project success and customer satisfaction with high-quality work.

Expert in providing accurate and helpful information to clients on products and services and making recommendations to make informed decisions.

Overview

9
9
years of professional experience

Work History

Independent Contractor

Amazon
Fort Worth, Texas
02.2018 - Current
  • Ensure prompt and reliable delivery of packages in compliance with company standards.
  • Managed and preserved records for all deliveries, including tracking numbers and delivery confirmations.
  • Coordinated with dispatch personnel to report and delays or route changes.
  • Maintained accurate documentation on all shipments delivered and received throughout the day.
  • Responded promptly to customer inquiries regarding the status of their orders over the phone or via email.

Benefits Advisor

Towers Watson
DALLAS, TEXAS
08.2015 - 01.2018
  • Assisted clients in making informed decisions about their benefits in accordance with their personal needs.
  • Ensured all documents pertaining to clients benefit plans were maintained accurately and securely.
  • Compiled data provided by clients into concise reports suitable for management review.
  • Ensured compliance with regulations and applicable laws.
  • Educated clients on how to maximize the value of their benefits.
  • Participated in open enrollment meetings with employees to answer questions about benefits options offered by the company.
  • Resolved customer service inquiries concerning various types of insurance coverage, policy changes, premiums.

Education

Tarrant County College District
Fort Worth, TX
06-2025

High School Diploma -

Thomas Worthington High School
Worthington, OH
06-2010

Skills

  • Recordkeeping Abilities
  • Records Coordination
  • Codes Compliance
  • Scheduling
  • Customer Interaction
  • Customer Support Background
  • Schedule Management
  • Time Management

Languages

English
Native/ Bilingual
kiswahili
Native/ Bilingual

Timeline

Independent Contractor

Amazon
02.2018 - Current

Benefits Advisor

Towers Watson
08.2015 - 01.2018

Tarrant County College District

High School Diploma -

Thomas Worthington High School

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YUNES OGERO