YUN( GRACE) CUI
Flushing,NY
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
14
14
years of professional experience
Work History
Sales /office Assistants
Shindo USA
01.2020 - Current
- Sales Part:
- Check email as customer idea , sent sample picture, give to customer retail and wholesale price and check factory stock if we have.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Contact our oversea office check the order situation or shipping situation and reply to customer.
- Greeted guests in with friendliness and professionalism.
- Communicates with clients via phone, email, fax or letter for order processing
- Reviews processed orders prior to submission to Logistics Coordinator ensuring all information is provided and details are correct
- Generates accounts established in showroom (welcome sheets)
- Transfers online inquires to Sales Development
- Office Assistant part:
- Responsible for the handling large profile programs selectively managed by Regional Sales Manager
- Provides customer service and handles issues arising with orders
- Representative responsible for region
- Maintains monthly sales records
- Inventories custom developments
- Oversees interns of wholesale department
- Delegates tasks as well as provides support
- Processes expense reports
- Liaises between sales team and showroom team to ensure sample requests are facilitated
- Tracks collateral materials for New York and Los Angeles offices
- Generates monthly newsletters and Marketing materials.
Security Concierge (part time)
The Sky View Parc Apartment
01.2017 - 06.2023
- Manage the package of residents, help residents to contact and repair home furnishing
- Manage the key of residents, maintenance of apartment security
- Check customer information when they visit residents.
- Proactively identified potential security risks through diligent observation, taking action to minimize threats as needed.
- Compiled detailed activity logs during each shift, ensuring accurate record-keeping for future reference or incident review purposes.
- Contributed to a safe living environment by enforcing community rules and regulations consistently.
- Enhanced building security by conducting regular patrols and monitoring CCTV systems.
Japanese operating
Shanghai Chvacation Co., LTD Travel Agency
01.2012 - 01.2016
- Collect Japanese travel information and formulate a travel plan suitable for Chinese people to Japan
- Understand the ticket between China and Japan
- Set a group ticket a in advance to the airline and contact the local Japanese travel agency to confirm Hotel, Guide, Bus’s information
- Teach guests to apply for a Japanese tourist visa.
- Delivered simultaneous interpretation services at international events, contributing to effective cross-cultural exchanges among attendees.
- Performed quality assurance checks on translated materials, guaranteeing accurate representation of original content in target language.
- Conducted cultural consulting for clients seeking to enter the Japanese market, enabling successful navigation of business customs and practices.
- Streamlined communication between English and Japanese-speaking parties, facilitating clear understanding of complex concepts.
Air Export Commissioner
Shanghai Hangxing International Freight Co., Ltd
01.2010 - 01.2012
- Booking cargo aircraft positions, arrange freight transport, weighing, and customers agreed price and payment methods
- Track the status of the goods and keep abreast of the weather conditions on the day to determine the expected arrival time of the goods, notify the customer arrival time
- Japanese translation and interpreting.
- Enhanced organizational efficiency by streamlining processes and implementing innovative strategies.
- Mentored junior staff members to enhance their professional development and promote career growth opportunities within the organization.
- Developed and executed strategic plans to guide the organization towards its long-term goals.
- Provided leadership in crisis management situations, effectively resolving issues and mitigating risks.
Education
Associate of Arts - Japanese guide
SHANGHAI INSTITUTE OF TOURISM
SHANGHAI CHINA06.2009
Skills
- Japanese Language Proficiency Test Level 1
- Import and export freight certificate
- INSIDE LVHM Certificate
- Meeting Scheduling
- Security guard
- Fast Learner
- Relationship Building
- Support Services
- Schedule and calendar management
- Administrative Support
Languages
Chinese (Mandarin)
Native or Bilingual
Japanese
Professional Working
Timeline
Sales /office Assistants
Shindo USA
01.2020 - Current
Security Concierge (part time)
The Sky View Parc Apartment
01.2017 - 06.2023
Japanese operating
Shanghai Chvacation Co., LTD Travel Agency
01.2012 - 01.2016
Air Export Commissioner
Shanghai Hangxing International Freight Co., Ltd
01.2010 - 01.2012
Associate of Arts - Japanese guide
SHANGHAI INSTITUTE OF TOURISM
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