Yun Han Chen

SAP S/4 Business Process Owner – Sales & Revenue

• Led the end-to-end design and global rollout of Order-to-Cash (OTC) processes within SAP S/4HANA, establishing template quality and governance standards across multiple geographies.

• Drove change-management leadership by developing and delivering comprehensive user training and KPI dashboards, resulting in 90% user adoption rates post-implementation.

• Collaborated with sales and operations teams to streamline order fulfillment and invoicing procedures, reducing order processing time by 18%.

Business Control Partner

• Partnered closely with Business Development managers to shape deal economics for top-tier accounts, transforming complex financial data into actionable deal strategies that contributed to a 7% increase in regional sales revenue.

• Developed and maintained Benefits Tracker Excel/BI dashboards to monitor baseline cost metrics and post-launch ROI for strategic initiatives, demonstrating tangible project value and securing executive buy-in for subsequent phases.

• Conducted fact-based process investigations to resolve commercial disputes, preventing potential revenue leakage of $100K annually by identifying root causes and recommending control enhancements

Global Finance Controller

• Managed P&L for multi-site Business Units across four continents, successfully financing two new-plant launches and ensuring robust financial health, directly supporting over $500M in annual revenue.

• Implemented risk-adjusted forecasting models that balanced growth targets with control thresholds, improving forecast accuracy by 15% for critical product lines within the APAC region.

• Quantified manual approval pain points across sales and finance operations, identifying $240,000/year in FTE cost savings and spearheading process automation initiatives that reduced reconciliation cycles by 3 days.

• Translated complex financial metrics (CAPEX vs. OPEX, payback periods) into clear, actionable insights for executive steering committees, accelerating project approvals by 20% and ensuring alignment between business strategy and IT investments.

Big 4 Auditor

• Performed statutory audits and SOX testing across diverse industries, utilizing a root-cause and controls mindset to identify process gaps and ensure compliance.

• Conducted data sampling and walk-throughs to rigorously assess internal controls, aligning proposed process changes with control objectives to mitigate new compliance gaps.