Yunieslan Cabrales Contreras
Kissimmee,FL
Summary
Dedicated Transportation Professional experienced in safe and efficient transportation operations. Delivered exceptional customer service while upholding high safety standards through effective communication and vehicle safety compliance. Focused on ensuring timely and secure transportation, enhancing customer satisfaction, and maintaining high productivity. Dedicated Uber driver with proven expertise in crisis management and customer service. Strong ability to navigate efficiently and ensure passenger safety through attention to detail and effective communication. Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Uber Driver
driver
Davenport, Florida
01.2024 - Current
- Provided safe and efficient transportation for passengers to various destinations.
- Navigated through city routes using GPS technology to ensure timely arrivals.
- Communicated effectively with riders to confirm pickup and drop-off locations.
- Maintained cleanliness and organization of the vehicle for a positive passenger experience.
- Assisted passengers with luggage and special requests, enhancing overall ride comfort.
- Secured cash and digital payment transactions, ensuring accuracy and passenger trust.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Followed regular schedule of pickups for individual customers and groups.
- Coordinated customer and group pickups based on scheduled requests.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Checked condition of vehicle's tires, brakes or safety equipment to verify working order.
- Followed safety regulations and state laws governing vehicle operation.
- Conducted thorough vehicle inspections and performed routine maintenance tasks.
- Notified dispatchers or company mechanics of vehicle problems.
- Delivered or picked up mail and packages for customers or employees.
- Provided immediate aid during medical emergencies, prioritizing passenger safety and well-being.
- Completed accident reports and delivered to the supervisor.
jardineria
Lastcamping
Fort Myers, Florida
03.2025 - 08.2025
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Tecnico en Instalacion
Spectrum
Davenport, Florida
01.2025 - 08.2025
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Replaced defective components in electronic devices to restore functionality.
- Assisted in troubleshooting technical issues for residential services.
- Conducted preventive maintenance procedures according to established schedules.
- Maintained accurate records of service requests and completed jobs.
- Followed safety protocols to ensure a secure work environment.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Communicated effectively with customers regarding service updates.
Education
High School Diploma -
Leonel Fraguela
Cuba, ALSkills
- Route navigation
- Ride fare calculation
- Vehicle maintenance
- Safety compliance
- Crisis management
- Customer service
- Time management
- Multitasking
- Team collaboration
- Problem solving
- Attention to detail
- Interpersonal communication
- Interpersonal skills
- Client service
Languages
Spanish
Full Professional
English
Elementary
Timeline
jardineria
Lastcamping
03.2025 - 08.2025
Tecnico en Instalacion
Spectrum
01.2025 - 08.2025
Uber Driver
driver
01.2024 - Current
High School Diploma -
Leonel Fraguela