Yunior Gomez
Miami,FL
Summary
Proven track record in enhancing dining experiences at Forte Dei Marmi by mastering table bussing and maintaining high cleanliness standards, leading to reduced wait times. As Day Manager at Dunkin' Donuts, drove sales growth through strategic promotions and team motivation, showcasing exceptional time management and collaboration skills. Reliable Cafe Worker serving customer needs in working environments. Pleasantly offers customers assistance to drive service and satisfaction. Considered hardworking, punctual and approachable.
Overview
1
1
year of professional experience
Work History
Busser
Forte Dei Marmi
10.2023 - 06.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Day Manager
Dunkin' Donuts
03.2023 - 06.2023
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Facilitated smooth shift transitions by effectively delegating tasks and communicating vital information between teams.
- Boosted team morale with effective communication and motivational strategies.
- Implemented promotional strategies to drive sales growth, resulting in increased revenue for the store.
- Improved overall store performance by conducting regular inventory audits and implementing strategic product placement.
Education
Associate of Business Administration - Business Administration
Miami-Dade College
Miami, FL02.2005
Skills
- Time Management
- Cleaning and sanitizing
- Table Bussing
- Team Collaboration
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Busser
Forte Dei Marmi
10.2023 - 06.2024
Day Manager
Dunkin' Donuts
03.2023 - 06.2023
Associate of Business Administration - Business Administration
Miami-Dade College
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