Bilingual Highly-motivated with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Firefighter
Polk County Fire Rescue
Bartow, Florida
08.2024 - Current
Responded to Polk County Fire Rescue emergency calls with assigned apparatus.
Conducted fire suppression operations using hoses, nozzles, and ground ladders.
Performed rescue operations during vehicle crashes and structure emergencies.
Assisted with medical aid and patient care at incident scenes.
Communicated with dispatch, crew members, and command during emergency operations.
Communicated effectively with crew members while performing tasks under stressful conditions.
Participated in county fire rescue drills and emergency response training.
Inspected and maintained station equipment, hoses, and protective gear.
Trained continuously to maintain required physical fitness for demanding work.
Cleaned, serviced, and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
Patient Safety Officer
Lee Health
Cape Coral, FL
11.2022 - 04.2024
developed and implemented patient safety policies, procedures, and standards to enhance overall safety.
monitored healthcare staff compliance with safety protocols and regulations, ensuring adherence to established standards.
Collaborated with medical teams to ensure quality patient care was provided in a safe environment.
provided patient care to emotionally distressed patients, fostering a supportive and safe environment.
Secure and log patient valuables and medications.
Investigate and return patient and staff lost valuables.
Shift Leader
Dunkin' Donuts
Cape Coral, FL
08.2020 - 11.2022
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Monitored employee performance to ensure compliance with company policies and procedures.
Resolved customer complaints promptly and professionally.
Maintained an organized work environment by delegating tasks to staff as needed.
Confirmed accuracy of daily sales reports before submitting them to management for review.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Tile Installer
Ernesto’s tile llc
Cape Coral, FL
03.2020 - 08.2020
Measured, cut, and installed ceramic, porcelain, stone, and marble tile in residential and commercial settings.
Prepared surfaces for tiling by removing existing flooring and obstructions to ensure proper adhesion.
Applied adhesives to the surface of tiles before installation.
Positioned tiles on walls and floors using spacers to ensure evenness.
Grouted joints between tiles to fill gaps, enhancing durability and waterproofing.
Cut and shaped tile into specified shapes using wet saws or tile cutters.
Repaired damaged tiles by replacing them with new ones.
Cleaned up job sites post-project, ensuring safe and tidy environments for clients.
Education
Associate of Science - Paramedicine
South Florida State College
Avon Park, FL
08.2025 - 07.2026
Some College (No Degree) - Fire Science
Columbia Southern University
Orange Beach, AL
01.2025 - 07.2025
State Of Florida Firefighter - Fire 1 &2
Southwest Florida Public Service Academy
01.2024 - 04.2024
Emergency Medical Technician Certification -
Southwest Florida Public Service Academy
Fort Myers, FL
Some College (No Degree) - Business Administration And Management
Florida SouthWestern State College
Fort Myers, FL
Skills
Public Safety
Quality improvement
Customer Service Management
Problem-Solving
Conflict Resolution
Resource Management
Time management
Bilingual
Verbal communication
Interpersonal Relations
Positive Attitude
Professional Appearance
Determined
Hardworking
Timeline
Associate of Science - Paramedicine
South Florida State College
08.2025 - 07.2026
Some College (No Degree) - Fire Science
Columbia Southern University
01.2025 - 07.2025
Firefighter
Polk County Fire Rescue
08.2024 - Current
State Of Florida Firefighter - Fire 1 &2
Southwest Florida Public Service Academy
01.2024 - 04.2024
Patient Safety Officer
Lee Health
11.2022 - 04.2024
Shift Leader
Dunkin' Donuts
08.2020 - 11.2022
Tile Installer
Ernesto’s tile llc
03.2020 - 08.2020
Emergency Medical Technician Certification -
Southwest Florida Public Service Academy
Some College (No Degree) - Business Administration And Management