YUNISCA FANNY

• Streamlined administrative processes by implementing new organization and filing systems.
• Enhanced office efficiency through the development and implementation of improved time management strategies.
• Reduced errors in documentation by thoroughly proofreading and editing reports, memos, and correspondence.
• Facilitated effective communication between various departments by acting as a liaison for interdepartmental projects.
• Maintained accurate records of employee attendance, vacation days, sick leave, and other essential HR information for efficient workforce management.
• Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

• Leveraged strong interpersonal skills to build lasting relationships with customers, fostering brand loyalty and repeat business.
• Expertly navigated escalating situations, leading to resolutions that satisfied both clients'' needs while adhering to company policies.
• Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.
• Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
• Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
• Informed customers of upcoming promotions and deals to boost sales.
• Handled customer inquiries and suggestions courteously and professionally.

• Enhanced infant development by creating age-appropriate activities tailored to each child''s needs and interests.
• Provided a nurturing environment for infants, ensuring their safety and well-being at all times.
• Supported parents in implementing routines and schedules, leading to increased consistency and predictability for the infant.
• Fostered strong parent-nanny relationships through open communication, trust, and professionalism.
• Taught children everyday skills and language.
• Monitored schedules to maintain sleeping, eating, and school schedules for children.

• Increased sales revenue by developing and implementing strategic marketing plans and sales initiatives.
• Built strong relationships with clients through exceptional customer service, leading to increased repeat business.
• Collaborated with cross-functional teams for product launches, resulting in higher market penetration and brand awareness.
• Analyzed market trends to adapt sales strategies, ensuring consistent growth in a competitive landscape.

* Manage salary for car service department

* Manage the stock of the new car

* Manage the stock for the spare part of the car

* Go to the bank to deposite the car from the customer