Yuniwo Nfor
Racine,WI
Summary
Dynamic IT professional with a proven track record at SC Johnson Wax, excelling in automation, system optimization, and team leadership. Mastered cross-platform scripting and IT infrastructure management, reducing Linux server deployment time by 60%. Skilled in performance monitoring and fostering collaborative environments, consistently enhancing team capabilities and system reliability.
Overview
13
13
years of professional experience
Work History
Senior Associate
SC Johnson Wax
Racine, WI
05.2012 - 06.2024
- Developed over 150 scripts for various automation, monitoring, audit, and management processes. Scripting languages included Bash and PowerShell for cross-platform integration with Microsoft Windows Server.
- Automated key processes and tasks using Ansible and Terraform, reducing manual work, and improving efficiency. For example, the Linux server deployment end-to-end process was cut from five business days to two.
- Created a system of quarterly audits to monitor and optimize resource allocation for VMware, Nutanix, and IBM Power Systems, leading to year-on-year improvements in resource planning, forecasting, and cost management.
- Performed onboarding for four (4) new employees. Also, I provided regular mentorship and technical guidance to ten (10) operations team members across Server, Network and Storage, leading to improved team capabilities.
- Maintained documentation relating to system configurations, software installations, and user accounts for future reference purposes.
- Investigated root causes behind service failures and/or system unavailability and took corrective actions quickly.
- Tuned kernel parameters as per application requirements to maximize system performance and reliability over time.
- Coordinated with vendors and support teams to resolve technical issues and procure necessary equipment.
- Managed storage solutions, including NAS and SAN, optimizing data accessibility and redundancy.
- Ensured compliance with IT policies and regulatory requirements, conducting regular audits and assessments.
- Spearheaded server infrastructure development, quality control, and staging operations ensuring vigorous testing prior to deployment in production.
- Conducted regular system backups and disaster recovery operations, minimizing data loss during critical failures.
- Facilitated the migration of servers and applications to cloud platforms, improving scalability and cost-effectiveness.
- Coordinated with vendors regarding maintenance contracts related to hardware components used in the company's infrastructure.
- Planned, tested and supported high-availability infrastructures, assuring a zero-downtime platform.
- Installed, configured, and updated software and hardware components, ensuring system integrity and compatibility.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Network Support Technician
Off-site LLC
Kenosha, WI
06.2011 - 04.2012
- Resolved over 10 technical issues weekly, providing fast, reliable support for end users.
- Automated daily administration tasks, reducing manual intervention by approximately 25%.
- Tested colocation facilities leading to timely system upgrades and optimizations.
- Conducted regular reviews of user logs to detect potential threats.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
MBA - Business Administration
University of Wisconsin, Parkside
Kenosha, WI01-2016
Bachelor of Science - Management Information Systems
University of Wisconsin, Parkside
Kenosha, WI01-2013
Bachelor of Science - Business Management
University of Wisconsin, Parkside
Kenosha, WI01-2013
Certificate - Project Management
University of Wisconsin, Parkside
Kenosha, WI01-2013
Skills
- Performance monitoring
- Team supervision
- Project management
- IT Strategy and Planning
- Data Center Management
- IT Infrastructure and Service Management
- Virtualization with IBM Power, VMware, and Nutanix
- Server-side networking and IT security best practices
References
References available upon request.
Timeline
Senior Associate
SC Johnson Wax
05.2012 - 06.2024
Network Support Technician
Off-site LLC
06.2011 - 04.2012
MBA - Business Administration
University of Wisconsin, Parkside
Bachelor of Science - Management Information Systems
University of Wisconsin, Parkside
Bachelor of Science - Business Management
University of Wisconsin, Parkside
Certificate - Project Management
University of Wisconsin, Parkside
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