Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yunueth Cardenas

El Monte,CA

Summary

Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic. Motivated wait staff with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

1
1
year of professional experience

Work History

Clerical Assistant

Goodwill ESGV AJCC
06.2023 - Current
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Composed sensitive, confidential reports and documentation.
  • Maintained records of material flow, compiling and organizing related data.
  • Managed records and data transfer, ensuring traceability and improving operations through automated systems.
  • Coordinated shared Outlook calendar and scheduled meetings and events.

Wait Staff

Amber Mora
10.2022 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Cultivated warm relationships with regular customers.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Assisted in food preparation as directed while following instructions to meet specific dietary needs.
  • Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.

Education

Bachelor of Science - Pre Nursing

San Francisco State University
San Francisco, CA
06.2027

High School Diploma -

South El Monte High School
South El Monte, CA
06.2023

Skills

  • Punch Lists
  • Outgoing Mail Preparation
  • Advanced Excel Spreadsheet Functions
  • Records Coordination
  • Information Updates
  • Complex Data Interpretation
  • pulled reports
  • analyze data
  • Order Placement
  • Table Preparation
  • Guest Inquiries
  • Dining Room Management
  • Supply Restocking
  • Conflict and Complaint Resolution
  • Dietary Restrictions
  • To-Go Order Preparation
  • Beverage Recommendations
  • Guest Satisfaction
  • Meal Delivery
  • Special Requests and Substitutions
  • Front of House Display Creation
  • Wine and Liquor Service
  • Taking Resident Orders
  • Guest Relations Management
  • High-Volume Dining
  • Hospitality Service

Timeline

Clerical Assistant

Goodwill ESGV AJCC
06.2023 - Current

Wait Staff

Amber Mora
10.2022 - Current

Bachelor of Science - Pre Nursing

San Francisco State University

High School Diploma -

South El Monte High School

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Yunueth Cardenas