Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Yurae McCallister

Meridian

Summary

Psychology student with hands-on experience in both academic and community settings. At McCallister Gardens, developed strong customer service skills and practical problem-solving through team coordination and pest management. As a teaching assistant and peer mentor, supported students in their learning and fostered a positive environment under pressure. Experienced in crisis communication from prior campus safety work, with a consistent focus on clear, respectful interaction. Dedicated to pursuing doctoral training in clinical psychology, with particular interest in behavioral and strengths-based approaches to care.

Overview

5
5
years of professional experience

Work History

Flower Farm Worker

McCallister Gardens
09.2020 - Current
  • Trained new staff on essential farming techniques and safety protocols.
  • Reduced pest infestation through regular monitoring, timely application of pesticides, and integrated pest management practices.
  • Planted crops in fields, helping farmers distribute seeds and plan harvesting schedules.
  • Assisted farmers with feeding and watering animals.
  • Implemented irrigation systems to enhance water efficiency.
  • Assisted in crop maintenance, ensuring optimal growth conditions.
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Ran flower markets, interacting with customers and helping them to find the product they are looking for.

Teacher's Assistant

Boise State University PSYC 101
01.2025 - 05.2025
  • Provided one-on-one support to students, enhancing understanding of course concepts.
  • Facilitated small group discussions, promoting active learning and engagement among peers.
  • Graded assignments and exams, ensuring timely feedback and maintaining academic standards.

Public Safety Dispatcher

Idaho State University Public Safety
09.2023 - 05.2024
  • Monitored emergency and non-emergency calls, prioritizing incidents for rapid response.
  • Coordinated communication between first responders and field units, ensuring efficient information flow.
  • Utilized CAD software to log and track incidents, maintaining accurate records of dispatch activity.
  • Assisted in training new dispatchers on protocols and procedures, enhancing team performance and knowledge.
  • Collaborated with other public safety agencies during joint operations, ensuring effective communication and resource allocation.
  • Handled sensitive information with discretion, adhering to confidentiality guidelines and protecting privacy rights.
  • Remained calm in very high-pressure situations and kept callers on line until law enforcement arrived on scene.
  • Supported fellow dispatchers during high-stress situations, promoting teamwork, and fostering a positive work environment.

Education

Bachelor of Science - Psychology

Boise, ID
12-2025

Associate of Arts - Liberal Arts

College of Western Idaho
Nampa, ID
05-2023

Skills

  • Student mentorship
  • Crisis communication
  • Conflict de-escalation
  • Collaborative problem-solving

Interests

  • Clinical psychology with emphasis on behavioral and strengths-based approaches
  • Behavioral and psychosocial factors in mental health, including the impact of religious engagement and personal responsibility

Timeline

Teacher's Assistant

Boise State University PSYC 101
01.2025 - 05.2025

Public Safety Dispatcher

Idaho State University Public Safety
09.2023 - 05.2024

Flower Farm Worker

McCallister Gardens
09.2020 - Current

Bachelor of Science - Psychology

Associate of Arts - Liberal Arts

College of Western Idaho
Yurae McCallister