Meticulous Office Manager with proven performance in streamlining office protocols. Master in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting.
Overview
14
14
years of professional experience
Work History
Office Manager
Galaxy Auto Service
02.2025 - Current
Maintained business records by updating customer information.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Collected payments, issued receipts and updated accounts to reflect new balances.
Maintained computer and physical filing systems.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Assistant Manager
McDonald's
02.2015 - 11.2020
Coached and mentored employees by delivering training, guidance and performance monitoring.
Trained team of 10 to deliver outstanding customer service.
Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
Supported sales management to optimize business development.
Organized schedules, workflows and shift coverage to meet expected business demands.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Office Assistant
ASA College
10.2011 - 01.2015
Maintained business records by updating customer information.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
Collected payments, issued receipts and updated accounts to reflect new balances.
Completed clerical tasks such as filing, copying and distributing mail.
Education
Associate's degree - Medical Billing & Coding
Florida Technical College
Kissimmee, FL
08.2023
Associate of Applied Science - Office Administration And Technology
ASA College
Brooklyn, NY
High school diploma or GED - undefined
Skills
Excel spreadsheet
Staff Supervision
Schedule management
Account Reconciliation
Professional and mature
Organizational skills
Business administration
Staff Management
Recruiting and Interviewing
Financial Report Writing
General Ledger Accounting
Business Development
Sales Support
QuickBooks
Bookkeeping
Accounts payable
Bank Reconciliation
Office Management
Accounts Receivable
Auditing
Remote access software
LAN
Languages
Spanish - Expert
English - Expert
Timeline
Office Manager
Galaxy Auto Service
02.2025 - Current
Assistant Manager
McDonald's
02.2015 - 11.2020
Office Assistant
ASA College
10.2011 - 01.2015
Associate of Applied Science - Office Administration And Technology