Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yuraima Martinez

Orlando

Summary

Meticulous Office Manager with proven performance in streamlining office protocols. Master in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting.

Overview

14
14
years of professional experience

Work History

Office Manager

Galaxy Auto Service
02.2025 - Current
  • Maintained business records by updating customer information.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Maintained computer and physical filing systems.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

Assistant Manager

McDonald's
02.2015 - 11.2020
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Trained team of 10 to deliver outstanding customer service.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Supported sales management to optimize business development.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.

Office Assistant

ASA College
10.2011 - 01.2015
  • Maintained business records by updating customer information.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Completed clerical tasks such as filing, copying and distributing mail.

Education

Associate's degree - Medical Billing & Coding

Florida Technical College
Kissimmee, FL
08.2023

Associate of Applied Science - Office Administration And Technology

ASA College
Brooklyn, NY

High school diploma or GED - undefined

Skills

  • Excel spreadsheet
  • Staff Supervision
  • Schedule management
  • Account Reconciliation
  • Professional and mature
  • Organizational skills
  • Business administration
  • Staff Management
  • Recruiting and Interviewing
  • Financial Report Writing
  • General Ledger Accounting
  • Business Development
  • Sales Support
  • QuickBooks
  • Bookkeeping
  • Accounts payable
  • Bank Reconciliation
  • Office Management
  • Accounts Receivable
  • Auditing
  • Remote access software
  • LAN

Languages

Spanish - Expert
English - Expert

Timeline

Office Manager

Galaxy Auto Service
02.2025 - Current

Assistant Manager

McDonald's
02.2015 - 11.2020

Office Assistant

ASA College
10.2011 - 01.2015

Associate of Applied Science - Office Administration And Technology

ASA College

High school diploma or GED - undefined

Associate's degree - Medical Billing & Coding

Florida Technical College