Yuraima Mejia
Orlando
Summary
Dynamic office manager with proven expertise at Galaxy Auto Service, excelling in organizational skills and staff supervision. Enhanced operational efficiency through optimized filing systems and accurate account reconciliation. Adept in Excel and effective communication, driving team performance and customer satisfaction. Committed to fostering a productive work environment.
Overview
14
14
years of professional experience
Work History
OFFICE MANAGER
Galaxy Auto Service
Orlando
01.2020 - Current
- Updated customer information and maintained accurate business records to ensure data integrity.
- Monitored office supplies inventory, managing stock levels and coordinating timely orders.
- Collected payments and issued receipts while maintaining up-to-date account balances.
- Established and optimized filing systems, enhancing efficiency in document retrieval and organization.
ASSISTANT MANAGER
McDonald's
02.2013 - 11.2019
- Coached and mentored employees, enhancing team performance through targeted training and performance monitoring.
- Trained a team of 10, resulting in improved customer service delivery and satisfaction.
- Produced monthly sales and performance reports, aiding in operational planning and strategic decision-making.
Leasing Consultant
HOMESTEAD COLONY APARTMENTS
Homestead
10.2011 - 01.2013
- Managed customer records by accurately updating and maintaining information to support efficient office operations.
- Oversaw office supplies inventory, ensuring timely ordering to maintain stock levels and support daily activities.
- Coordinated appointment scheduling for staff, enhancing office efficiency and facilitating seamless operations.
- Executed clerical tasks including filing, copying, and mail distribution, contributing to organized office management.
- Assisted prospective tenants with property tours and leasing information.
- Managed lease documentation and ensured compliance with regulations.
- Coordinated maintenance requests and communicated updates to residents.
- Conducted market research to identify rental trends in the local area.
- Provided excellent customer service to enhance tenant experiences and retention.
Education
Associate's degree - Medical Billing & Coding
Florida Technical College
Kissimmee, FLAssociate of Applied Science - Office Administration And Technology
ASA College
Brooklyn, NYHigh school diploma or GED -
Skills
- Excel spreadsheet
- Staff Supervision
- Schedule management
- Account Reconciliation
- Professional and mature
- Organizational skills
- Business administration
- Staff Management
- Recruiting and Interviewing
- Financial Report Writing
- General Ledger Accounting
- Business Development
- Sales Support
- QuickBooks
- Bookkeeping
- Accounts payable
- Bank Reconciliation
- Office Management
- Accounts Receivable
- Auditing
- Remote access software
- Data entry
- Office management
- Record keeping
- Inventory control
- Team leadership
- Payment processing
- Effective communication
- Billing
- Employee training
- Team supervision
- Mail handling
- Office administration
- Payroll processing
Languages
Spanish
Full Professional
English
Full Professional
Timeline
OFFICE MANAGER
Galaxy Auto Service
01.2020 - Current
ASSISTANT MANAGER
McDonald's
02.2013 - 11.2019
Leasing Consultant
HOMESTEAD COLONY APARTMENTS
10.2011 - 01.2013
Associate's degree - Medical Billing & Coding
Florida Technical College
Associate of Applied Science - Office Administration And Technology
ASA College