Summary
Overview
Work History
Skills
Timeline
Generic

Yurany Estrada Luna

Phoenix,OR

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of professional experience

Work History

Home Health Aide

Americare Home Solutions
Brooklyn, NY
09.2023 - 08.2024
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Provided emotional support and companionship to patients.
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Monitored vital signs such as temperature, pulse rate, blood pressure .
  • Engaged patients in recreational activities such as reading books or playing games.
  • Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
  • Administered medications as instructed by physician or nurse practitioner.
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.
  • Transported clients to doctor appointments and social events.
  • Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
  • Assisted in ambulation and exercise routines for clients.
  • Provided companionship and monitored health condition of clients.

Skills

  • Vital sign monitoring
  • Medication administration
  • Patient documentation
  • Health condition reporting
  • Recreational engagement
  • Client relationship management
  • Compassionate care
  • Team collaboration
  • Time management
  • Patient care
  • Bathing assistance
  • Home safety assessments

Timeline

Home Health Aide

Americare Home Solutions
09.2023 - 08.2024
Yurany Estrada Luna