Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Yuri Anderson Handem

Irving,TX

Summary

Dynamic professional with a proven track record at DoorDash, excelling in customer service and logistics management. Achieved a 95% customer rating through effective communication and problem-solving skills. Proficient in database entry and time management, consistently optimizing delivery routes to enhance efficiency and customer satisfaction.

Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns.

Dedicated and friendly individual experienced in safely navigating busy city streets. Adept at following route and delivery instructions. Highly organized with proven track record of providing excellent customer service.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience

Work History

Dasher

DoorDash
07.2022 - Current
  • Operated as a DoorDash driver, managing delivery logistics for over 50 orders per week across a busy urban area, ensuring timely and efficient service to customers.
  • Implemented a new route optimization strategy using GPS technology, which reduced average delivery times by 20%, helping to enhance customer satisfaction ratings.
  • Consistently maintained a 95% customer rating, reflecting strong communication skills and a commitment to providing excellent service, which resulted in a 15% increase in repeat customers.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Developed and maintained professional relations between customer, store personnel, and company.

Commercial Real Estate Intern & Site Planner

Real Estate Exchange (REEX) Program
06.2022 - 07.2022
  • Collaborated with fellow interns and industry experts to develop a comprehensive presentation of a property, which effectively showcased its key features and potential to stakeholders.
  • Conducted in-depth research on market trends and property specifics, helping the team generate insightful data that enhanced the presentation's impact.
  • Assisted in preparing visual materials and reports, which made complex information more accessible and engaging for the audience.
  • Participated in team discussions and brainstorming sessions, contributing ideas that improved our overall approach and presentation quality.
  • Studied purchase and contract agreements to understand logistics and nuances involved in carrying executed agreements through to completion.
  • Communicated with team members regarding closings, document delivery deadlines and contract amendments to facilitate proactive contract fulfillment.
  • With my team, we functioned within a budget of $1000000, and one of the challenges was to stay within budget.

Student Clerk

Dallas County Elections Department
02.2022 - 05.2022
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Assisted in the organization of polling places, which ensured a smooth voting process for over 1000 residents during the election period. This helped minimize confusion and wait times for voters.
  • Conducted voter registration drives at local community events, which significantly increased participation in the electoral process. This effort helped raise awareness about voting rights and registration deadlines among underrepresented groups.
  • Managed the inventory of election materials, which included ballots and voting machines, ensuring everything was accounted for and ready for use. This meticulous attention to detail helped prevent shortages and operational hiccups during the elections.

Education

Bachelor of Science - Computer Engineering

The University of Texas At Arlington
Arlington, TX
05-2028

High School Diploma -

Coppell High School
Coppell, TX
05-2024

Skills

  • Safety awareness

  • Food safety

  • Professional appearance

  • Excellent time management

  • Efficient multitasking

  • Problem-solving

  • Customer service

  • Database entry

  • Peer relationships

  • Proofreading

  • Confidentiality

Interests

  • Adventure Travel
  • Music
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Dance
  • I have a passion for photography
  • Martial Arts
  • Designing 3D Models
  • Coding and Programming
  • PC Building

Timeline

Dasher

DoorDash
07.2022 - Current

Commercial Real Estate Intern & Site Planner

Real Estate Exchange (REEX) Program
06.2022 - 07.2022

Student Clerk

Dallas County Elections Department
02.2022 - 05.2022

Bachelor of Science - Computer Engineering

The University of Texas At Arlington

High School Diploma -

Coppell High School