Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yuri Cobian

San Fernando,CA

Summary

Dedicated professional with a passion for client success and a strong commitment to exceptional client service. Experienced in diverse environments, have consistently focused on assisting clients and ensuring their satisfaction. Whether in fast-paced retail or dynamic corporate settings, I have a proven track record of delivering outstanding results and building strong relationships. Poised to contribute expertise and drive to any organization seeking a dedicated professional for client success.

Overview

2026
2026
years of professional experience

Work History

Direct Support Professional

Tierra Del Sol
02.2025 - Current
  • Provided compassionate support to individuals with disabilities, enhancing daily living skills and overall well-being.
  • Assisted clients in developing personal goals and strategies for achieving greater independence.
  • Collaborated with multidisciplinary teams to create tailored care plans for each individual.
  • Trained new staff on best practices for client interaction and safety protocols.
  • Advocated for client needs, ensuring access to necessary resources and services within the community.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.

Esthetician/Retail Sales Associate

Bluemercury
2022 - 10.2023
  • Learned new techniques and complete chemical peel processes.
  • Educated clients on skin conditions, treatments and products to grow sales.
  • Educated clients on proper skin care techniques according to individual needs.
  • Kept detailed records of client visits, treatments performed, and product purchases.
  • Developed relationships with vendors for procurement of necessary supplies and equipment.
  • Recommended additional treatments or products based on individual customer needs.
  • Set up patient rooms and sterilized equipment.

Front Desk Receptionist/Licensed Esthetician

Massage Envy
09.2021 - 04.2022
  • Assisted in the preparation of meeting rooms and facilities for scheduled events.
  • Scheduled and confirmed appointments for clients and staff.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Greeted visitors warmly and directed them to correct personnel or office.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.

Front Desk Receptionist/Head Cashier

Newberry School Of Beauty
05.2021 - 09.2021
  • Supported the onboarding process for new hires by preparing workspaces and providing orientation materials.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Coordinated pick-up and delivery of express mail services.
  • Assisted with preparing reports, presentations and other documents as requested by management staff.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Input customer data into reservation systems and updated to reflect room changes.

Education

Licensed Esthetician -

Newberry School of Beauty
04-2021

Associate of Arts - Arts And Communication

Los Angeles Mission College
Sylmar, CA
12-2019

Skills

  • Customer service
  • Multitasking and organization
  • Extractions and pore cleansing
  • Customized skincare plans
  • Sanitization
  • Spa retail sales
  • Scheduling
  • Time management
  • Cash handling
  • Telephone etiquette
  • Appointment scheduling
  • Verbal and written communication
  • Office organization
  • Front office management
  • Sensitive information handling
  • Issue handling
  • Office administration
  • Decision-making support

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Direct Support Professional

Tierra Del Sol
02.2025 - Current

Front Desk Receptionist/Licensed Esthetician

Massage Envy
09.2021 - 04.2022

Front Desk Receptionist/Head Cashier

Newberry School Of Beauty
05.2021 - 09.2021

Associate of Arts - Arts And Communication

Los Angeles Mission College

Esthetician/Retail Sales Associate

Bluemercury
2022 - 10.2023

Licensed Esthetician -

Newberry School of Beauty

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