Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
12
12
years of professional experience
Work History
Administrative Assistant/Freelancer
SPI Advisors & Consultans - Bal Harbour, FL
Bal Harbour, FL
03.2024 - Current
Send proposals and follow-ups to customers.
Send invoices and track payments.
Updating and managing the information system.
Meeting with leaders.
Scheduled appointments between clients and customers and internal staff members.
Managed database systems containing customer contact information.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Created spreadsheets in Microsoft Excel for record-keeping and reporting
Administrative Coordinator
Servicios de Propiedad Industrial SAS
Bogotá, Colombia
02.2019 - 06.2023
Prepared detailed reports and presentations for executive staff.
Coordinated internal meetings, including scheduling.
Delegated work to staff, setting priorities and goals.
Created expense reports using company software applications.
Maintained accurate records of employee attendance, vacation requests, absences.
Processed invoices from vendors in a timely manner according to company policies.
Ensured compliance with all applicable laws regarding employment practices.
Maintained office supplies by checking inventory and ordering items.
Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
Scheduled and coordinated meetings, appointments and travel arrangements for managers and crews.
Recruited, interviewed and selected employees to fill vacant roles.
Computed balances, totals or commissions to support accounting team.
Office Administrator
Urobosque
Bogotá, Colombia
05.2018 - 02.2019
Coordinated and managed daily administrative operations of the office.
Organized and maintained filing systems, including electronic databases and records.
Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Prepared special reports by collecting, analyzing and summarizing information from various sources.
Scheduled appointments for senior management team members using Outlook calendar system.
Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
Created PowerPoint presentations for internal use or external clients when required.
Processed financial documents, contracts, expense reports and invoices.
Automated office operations by managing client correspondence and data communications.
Coordinated onsite training events with outside vendors and online webinars.
Director of Operations
Centro Excelencia de Cuidados en Salud Esencial IP
Bogotá, Colombia
08.2012 - 05.2018
Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
Recruited, trained, supervised, evaluated and mentored staff members.
Conducted regular meetings with department heads to review progress on strategic initiatives.
Managed staff, financials and key performance indicators to facilitate business operations.
Analyzed problematic situations and occurrences to provide solutions and facilitate company survival and growth.
Coordinated activities with other departments to expedite work and improve interdepartmental performance.
Generated reports to review data and issue corrective actions for improvements.
Researched and negotiated pricing to reduce cost of equipment and supplies.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Managed budgeting and financial planning processes for the organization.
Education
BBA - Business Administration
University Foundation Area Andina
Bogotá, Colombia
12-2019
Skills
Office Administration
Bookkeeping
Presentation Design
Human recourses
Proposal Writing
Database Management
Internal Communications
Document Management
Payroll and budgeting
Accounting skills
Leader ship
Microsoft PowerPoint
Timeline
Administrative Assistant/Freelancer
SPI Advisors & Consultans - Bal Harbour, FL
03.2024 - Current
Administrative Coordinator
Servicios de Propiedad Industrial SAS
02.2019 - 06.2023
Office Administrator
Urobosque
05.2018 - 02.2019
Director of Operations
Centro Excelencia de Cuidados en Salud Esencial IP
08.2012 - 05.2018
BBA - Business Administration
University Foundation Area Andina
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