Yuri Iglesias
Miami,FL
Summary
Dynamic Electrical Technician skilled in troubleshooting, overhauls, installations, adjustments and repairs on variety of electronic equipment. Electrician in FL with over 3 years of experience in appliance service. Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. With 1 year increasing revenue for rental company. Brought in new customers and retained current customers through excellent customer service and networking skills. Developed and implemented contracts to streamline processes.
Overview
5
5
years of professional experience
Work History
Electrical Technician
Custom Controls Technology
02.2021 - Current
- Tested wiring and other system parts for electrical flow and function.
- Collaborated with cross-functional teams to complete complex projects within deadlines.
- Reduced downtime by troubleshooting and repairing faulty electrical components promptly.
- Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.
Customer Care Representative
Miami Tool Rental
10.2019 - 10.2020
- Helped customers find the right tool or equipment(Forklifts, Boom lifts, Scissor lift,) for a construction or repair job.
- Taking care of the rental process, handling, and trying the equipment before giving it to a customer.
- Taking care of the shipping, and receiving of an equipment.
Insurance Agent
UniVista Insurance
03.2019 - 09.2019
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Responded proactively and positively to rapid change.
- Made more than 50 Quotes a day and sold $40000 worth of car insurance a month
Education
High School Diploma -
Miami Coral Park Senior High School
Miami, FL06.2018
Skills
- Wire assembling
- Panel Building
- Hand and Power Tool Operation
- Licensed Insurance Agent
- New Client Acquisition
- Auto insurance
- Billing Procedures
- Form Completion and Submission
- Customer Service
- Sales Reporting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Electrical Technician
Custom Controls Technology
02.2021 - Current
Customer Care Representative
Miami Tool Rental
10.2019 - 10.2020
Insurance Agent
UniVista Insurance
03.2019 - 09.2019
High School Diploma -
Miami Coral Park Senior High School
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