Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet organizational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director of Health Information and Medical Staff Services
West Gables Rehabilitation Hospital
01.2004 - Current
Responsible for developing and overseeing the internal processes of the HIM Department, which include: Analysis of medical records, release of information, transcription (outsourced), and Prospective Payment System (PPS)/coding functions
Responsible for initiating, reviewing, implementing, and maintaining contracts with vendors for outsourced HIM services (i.e., transcriptions services)
Monitors the initiation, revision, and implementation of external regulations, statutes, and standards; facilitates implementation of revised regulations; ensures conformance to compliance initiatives
Responsible for the development and implementation of medical record practices policies and procedures to ensure the timely, quality and accurate delivery of medical records services
Directs department within the scope of the operating budget/business plan and maintains necessary controls to ensure compliance with budgeted expenses, resources and staff
Assists in the development and implementation of systems to assess, analyze and improve health information processes and outcomes in a cost effective manner
Responsible for the Medical Records and Utilization Review Committee
During this committee, quarterly data pertaining to HIM quality indicators is presented
Similarly, findings related to performance improvement activities, as related to health information, is also discussed
Initiate, facilitate and promote activities to foster information privacy awareness within the organization
Current knowledge in the following system: Health Management Systems (HMS) and EPIC
Director of Quality Management/Risk Management
West Gables Rehabilitation Hospital
09.2010 - 08.2015
Coordinate the Quality Management and Performance Improvement activities to measurably enhance the quality, process and cost effectiveness of patient and customer services rendered
Assist with the design and compliance of quality processes/activities in the areas of clinical/medical staff performance improvement for all applicable Joint Commission, CARF, AHCA, and CMS standards
Responsible for ensuring hospital wide accreditation with Joint Commission and CARF
Assists clinical areas in developing criteria, monitoring and reporting mechanisms and action documentation related to the hospital’s CQI program
Serve as consultant for all clinical performance indicators being implemented within the hospital
Responsible for overseeing and managing all hospital committees, inclusive of: Medical Record and Utilization Review, Quality Council, Patient Safety, Medical Executive, Clinical Oversight Committee and Governing Board
Responsible for overseeing the Risk Management function, inclusive of: loss prevention, risk assessment, patient safety promotion and claims management
Develop hospital wide strategic plans to meet the needs of the hospital, patients and stakeholders
Responsible for the development and revision of hospital wide policies and procedures, following regulatory standard requirements
Perform independent and ongoing audits to ensure compliance with Federal, state and private payer health care programs
Maintain current knowledge of all state and federal regulations affecting the operation for Inpatient Rehabilitation Facilities (IRFs)
Identify high risk areas to reduce vulnerability to fraud and abuse
Investigates and acts on matters related to compliance, including designing and coordinating internal investigations in response to reports of problems
Work closely with Infection Control Coordinator to ensure compliance with CMS requirements (i.e., NDNQI, CDC/NHSN reporting requirements)
Serve as the facility resource for guidance on designing, implementing, analyzing and reporting on Quality Improvement
Responsible for investigating any patient complaint/grievances.
Education
Master’s Degree in Nursing -
Miami Regional University
Miami, FL
08.2024
Master’s Degree in Executive Health Services Administration -
University of Central Florida
Orlando, FL
08.2015
Bachelor’s Degree in Health Information Management -
Florida International University
Miami, FL
04.2003
Skills
Quality Improvement
Compliance requirements
Risk Management
Electronic Health Records
Patient Assessments
Organization and Multitasking
Multicultural Sensitivity
Supervision and leadership
Infection control standards
Certified in CPR/AED
Basic Life Support for Health Care Providers (BLS)
Certification
Registered Health Information Administrator (RHIA)
Healthcare Licensed Risk Manager (LHRM)
Basic Life Support Certified (BLS)
CPR and AED Certified
References Available
References are available upon request
Affiliations
American Health Information Management Association (AHIMA)
American College of Healthcare Executives (ACHE)
National Student Nurses Association (NSNA)
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Director of Quality Management/Risk Management
West Gables Rehabilitation Hospital
09.2010 - 08.2015
Director of Health Information and Medical Staff Services
West Gables Rehabilitation Hospital
01.2004 - Current
Master’s Degree in Nursing -
Miami Regional University
Master’s Degree in Executive Health Services Administration -
University of Central Florida
Bachelor’s Degree in Health Information Management -
Florida International University
Registered Health Information Administrator (RHIA)
Healthcare Licensed Risk Manager (LHRM)
Basic Life Support Certified (BLS)
CPR and AED Certified
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