YURI VAZQUEZ
SAN DIEGO,USA
Summary
Experienced with supervising daily restaurant operations and staff coordination. Utilizes strong organizational abilities to ensure seamless service and customer satisfaction. Track record of effective team building and conflict management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Manager
SSP America
05.2018 - 12.2024
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Managed team of up to thirty restaurant staff, maintaining exceptional customer service and quality standards.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
Shift Supervisor
SSP America
09.2014 - 05.2018
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Increased sales performance through effective upselling techniques and staff training initiatives.
Food Service Worker
SSP America
12.2012 - 09.2014
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Education
High School Diploma -
San Diego High School
San Diego, CA06.1999
Skills
- Scheduling and labor control
- Staff training and development
- Work Planning and Prioritization
- Kitchen staff coordination
- Supply ordering and management
- Front of house management
- Problem-solving
- Reliable and responsible
- Team leadership
- POS system
- Customer retention
- Interpersonal and written communication
Certification
- Certified Professional - Food Safety (CP-FS) - National Environmental Health Association.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Restaurant Manager
SSP America
05.2018 - 12.2024
Shift Supervisor
SSP America
09.2014 - 05.2018
Food Service Worker
SSP America
12.2012 - 09.2014
High School Diploma -
San Diego High School
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