Yurian Stewart

• Streamlined branch operations by coordinating daily activities and optimizing resource allocation.
• Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
• Led training sessions for staff on new systems, ensuring smooth transitions and adherence to protocols.
• Analyzed operational data to identify trends, improving decision-making processes at the branch level.
• Coordinated inventory management efforts, enhancing accuracy in stock levels and reducing shortages.
• Developed standard operating procedures that increased consistency in branch operations and service delivery.
• Conducted regular audits to ensure compliance with company policies and industry regulations.
• Built rapport with clients by consistently providing exceptional service leading to repeat business.
• Oversaw inventory management, reducing waste and maintaining optimal stock levels.
• Boosted employee retention by fostering a positive work environment and providing ongoing support and training.
• Assisted in managing sales targets alongside generating leads for potential clients.
• Assisted Branch Operations Manager with ad-hoc tasks.
• Managed branch budget, optimizing resources to achieve financial goals.
• Effectively managed risk by implementing strategies aligned with corporate guidelines.
• Improved branch efficiency by streamlining processes and procedures for daily operations.
• Coordinated staff scheduling, ensuring adequate coverage during peak hours and holidays.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Consulted customers to boost product sales and services.

Securities operations

• Perform various operational tasks on complex securities that require general knowledge of unit functions and systems.
• Support securities operations.
• Identify ways to improve the overall process
• Perform moderately complex duties such as processing, researching inquires and reconciling transactions.
• Interact with internal customers
• Receive direction from supervisor and coordinate situations involving other departments
• Provide training or work directions to less experienced staff
• Approve transactions performed by staff.

Losses/Recoveries

• Process losses and recoveries that are sent by internal partners from different states (TX,NC,CA,MN,DE,NV) to make accounts whole for varying reasons.
• Responsible for the money movements according to business guidelines
• Conduct research and gather all paperwork and approvals for documentation purposes
• make corrections, reversals and transaction maintenance on transactions based on requests sent in by internal partners.
• Balancing all debits and credits and generating end of day reports
  
  

• Created and updated regular inventory reports and records for approximately 30 companies.
• Maintained sufficient inventory levels to meet customer demands at all times.
• Analyzed inventory data to identify and address stock discrepancies.
• Participated in regular cycle counts to confirm accuracy of inventory records.
• Recorded information, shortages, and discrepancies to keep records current and accurate.
• Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
• Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.

• Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned with the vision, mission and purpose.
• Performed in-depth research and investigations and recommended strategies to resolve problems and prevent further concerns.
• Produced and filed reports every week to inform senior management of current activities and progress with investigations.
• Devised new systems and specific processes to handle ongoing monitoring needs for potential risks.
• Oversaw development and implementation of financial technologies. Developed, deployed and enhanced procedures to reduce institution's exposure to fraud.
• Implemented financial risk management policies, limits and strategies that complied with standards and strategic imperatives of organization.
• Compiled and review information with pivot tables and charts.
• Completed statistical reviews to uncover trends, patterns and variations formulated knowledgeable forecasts for business, industry and overall economic conditions based on available financial information.

• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
• Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
• Interacted with team members across departments to research and resolve customer issues.
• Verified basic needs are being met, providing navigation assistance for various benefits and available services.

• Created engaging content for various social media platforms
• Compiled product, market and customer data to generate informed sales and profit projections.
• Proofread marketing collateral ahead of printing to eliminate errors.
• Kept organized tracking documents detailing assignments, in-progress work and completed project milestones.
• Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
• Built personal relationships with guests to promote positive experiences.
• Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
• Developed tour programming to enhance guest experiences

• Managed and motivated 7 to 10 employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.