Yuridany Reyes
Plainfield,IL
Summary
Devoted professional who proactively and quickly identifies the best course of action for given scenarios. Confident handling tasks independently and in teams with a highly organized approach to work. Strong advocate for those in need and committed to providing the best possible service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Veteran Service Officer
Illinois Department Of Veterans' Affairs
11.2023 - Current
- Maintained detailed records of all service interactions, ensuring accurate client information.
- Connect with service members, veterans, and their families who are in transition or have separated from military service. Communicate state and federal military benefits.
- Coordinate and Assists veteran with filing pension, dependency and indemnity compensation (DIC), VA compensation benefits, burial benefits, veteran education benefits, state benefits, referrals, and federal resources.
- Regularly communicate and network with veteran community resources, veterans, and veteran service officers from external local agencies.
Child Protective Investigator
Illinois Department Of Children And Family Services
02.2023 - 09.2023
- Improved child safety by conducting thorough investigations into allegations of abuse and neglect.
- Enhanced family support systems by connecting families with appropriate resources and services.
- Collaborated with multidisciplinary teams to ensure comprehensive assessments and intervention plans for children at risk.
- Documented cases meticulously, maintaining accurate records for court proceedings and agency use.
- Managed high caseloads efficiently, prioritizing tasks based on urgency and level of risk to the child.
- Utilized strong interviewing skills to gather critical information from children, parents, educators, medical professionals, and law enforcement personnel.
Legal Administrative Specialist
Social Security Administration, SSA
11.2022 - 02.2023
- Streamlined legal document processing by implementing efficient filing and organizational systems.
- Provide information on benefits and rights to determine eligibility for social security compensation, pension, dependency compensation, and special monthly compensation
- Research Social Security policies and regulations to resolve issues involving payment and benefit inquiries.
Sales Associate
Target
12.2019 - 09.2020
- Collaborated with team members to improve overall store performance, sharing best practices and offering support as needed.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Administrative Office Specialist
U.S Navy
07.2017 - 10.2018
- Streamlined office operations by implementing efficient filing systems and document management processes.
- Improved customer satisfaction with timely communication and effective problem-solving skills in addressing inquiries or concerns.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance flight hour data.
Aviation Ordnanceman
U.S Navy
10.2013 - 10.2018
- Streamlined ordnance handling processes for faster and more accurate inventory management, reducing errors and increasing efficiency.
- Maintained strict security protocols while working with classified information pertaining to aircraft weapon systems and their associated technical data.
- Prepared, reviewed, maintained and inspected compliance with directives and reports.
Education
Masters of Education - Elementary Education
Loyola University Chicago
Chicago, IL08.2022
Bachelor's Degree - Political Science and Government
Loyola University Chicago
Chicago, IL12.2020
Skills
- Written and verbal communication
- Collaboration and Teamwork
- Case Management
- Community Outreach
- Attention to Detail
- Customer Service
- Analytical Skills
- Effective Communication
- Organizational Skills
- Bilingual fluent in Spanish and English Written and Verbal
- Microsoft Word, Excel, PowerPoint, Google Analytics
Military Service
10/2013-10/2018, US Navy, Honorable Discharge
Certification
Child Welfare Employee Licensing Board (CWEL)
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Veteran Service Officer
Illinois Department Of Veterans' Affairs
11.2023 - Current
Child Protective Investigator
Illinois Department Of Children And Family Services
02.2023 - 09.2023
Legal Administrative Specialist
Social Security Administration, SSA
11.2022 - 02.2023
Sales Associate
Target
12.2019 - 09.2020
Administrative Office Specialist
U.S Navy
07.2017 - 10.2018
Aviation Ordnanceman
U.S Navy
10.2013 - 10.2018
Masters of Education - Elementary Education
Loyola University Chicago
Bachelor's Degree - Political Science and Government
Loyola University Chicago