Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Yuridia Arballo Villa

Phoenix,AZ

Summary

Take-charge professional delivering executive support and team leadership. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Store Manager

Frutilandia
Phoenix, AZ
02.2019 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Resolved customer complaints in a timely manner.
  • Implemented efficient systems for tracking stock movement.
  • Organized promotional events to increase product awareness.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Performed other duties as assigned by management.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Answered customer inquiries regarding store policies and procedures.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Conducted regular performance reviews to assess individual team member progress.
  • Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.

Librarian Assistant

Phoenix Public Library
Phoenix, AZ
04.2017 - 12.2019
  • Answered incoming calls and directed them to appropriate personnel or departments.
  • Archived confidential material using established procedures.
  • Greeted visitors and guests in a professional manner.
  • Scheduled meetings, appointments and travel arrangements for staff members.
  • Worked closely with management team to ensure proper execution of daily operations.
  • Demonstrated various teaching techniques to engage students in the learning process.
  • Encouraged students to ask questions about topics they did not understand.
  • Responsible for serving snacks at kids' cafe.
  • Implemented time management and organizational strategies to help students manage their study schedules.
  • Helped students review and understand previous lessons to make connection with new lesson.
  • Assisted students of varying skill levels with understanding and excelling in studies.

Education

High School Diploma -

Carl Hayden High School
Phoenix, AZ
05-2019

Some College (No Degree) -

Glendale Community College
Glendale, AZ

Skills

  • Payroll Management
  • Employee Training
  • Shift Scheduling
  • Customer Service Management
  • Training and mentoring
  • Team Building and Leadership
  • Homework Assistance
  • Learning techniques
  • Collaboration and Teamwork
  • Problem-solving skills
  • Student Motivation
  • Punctual
  • Verbal Communication

Affiliations

i love reading, crafting along with playing board games

Accomplishments

  • Business operation support certification
  • Assistance service certification

Certification

  • Principal of floral design certificate

Languages

Spanish
Professional
English
Professional

References

References available upon request.

Timeline

Store Manager

Frutilandia
02.2019 - Current

Librarian Assistant

Phoenix Public Library
04.2017 - 12.2019

High School Diploma -

Carl Hayden High School

Some College (No Degree) -

Glendale Community College

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Yuridia Arballo Villa