Compassionate, hardworking, and bilingual, with a strong commitment to delivering excellent support in both clinical and administrative settings. Dedicated to clear communication, reliable teamwork, and creating an organized, welcoming environment for people.
Overview
4
4
years of professional experience
Work History
Caregiver
Self-employeed
01.2025 - Current
Provided compassionate personal care to elderly relatives, including assistance with daily living activities for my grandmother, who has diabetes and immobility issues, and my father, who required support during recovery from a foot fracture.
Utilized bilingual skills to provide translation services for medical appointments, ensuring clear communication between healthcare providers and my family members, enhancing understanding of treatment plans and instructions.
Managed medication schedules, ensuring timely administration of pain medications and diabetic treatments while monitoring for side effects and adherence to prescribed plans.
Assisted with mobility and transportation needs, safely helping my father navigate to medical appointments and facilitating my grandmother’s movement around the home.
Prepared and provided nutritious meals tailored to dietary restrictions, including diabetic-friendly options, promoting health and well-being for both family members.
Offered emotional support and companionship, fostering a positive and encouraging environment during their recovery periods.
Developed and maintained a structured daily routine that included exercise, medication reminders, and social engagement, enhancing quality of life for both individuals.
Maintained a clean and safe living environment, ensuring compliance with health and safety standards while managing household tasks.
Coordinated follow-up care, including arranging therapy appointments and communicating with healthcare professionals to ensure a smooth recovery process.
Medical Assistant/Receptionist
New Med Immediate Care
12.2021 - 12.2024
Documented patient history utilizing the EMR system EclinicalWorks.
Assisted with patient intake processes, ensuring accurate information collection and documentation.
Handled multiple administrative functions such as organizing files and completing computer-based assignments. (Faxing/printing, Uploading documents to patient's charts)
Answered phone calls, coordinated with patients over the phone; providing information and support to patients regarding their questions
Managed appointment scheduling, optimizing workflow and reducing wait times for patients.
Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Coordinated with insurance providers for verification of coverage and benefits
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Managed high-stress situations calmly, providing urgent care to critically ill patients with precision and efficiency.
Thrived in a fast-paced urgent care setting, efficiently managing multiple tasks simultaneously while maintaining high-quality patient care.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Prepared examination rooms, maintaining cleanliness and readiness for patient visits.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Administered medications and injections as directed by physicians, adhering to safety protocols.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Completed EKGs and other tests based on patient presentation in office, contributing to accurate and timely diagnoses.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Adapted quickly to changing priorities and patient needs, ensuring smooth operations and timely patient flow during peak hours.
Medical Assistant
Hand to Shoulder Associates
07.2023 - 12.2023
Record patient history in the EMR system “AllScripts”
Paid attention to detail while completing assignments.
Gained extensive knowledge in data entry, analysis, and reporting.
Consultation Charting. Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
Prepared examination rooms and ensured necessary supplies were stocked for procedures. (Restock room supplies, Sanitize patient rooms)
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisting the doctor with procedures such as casting and preparing injections
Suture Removal, Wound Dressing, Wound Irrigation
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Facilitated bilingual communication between patients and providers to ensure clarity and understanding.