Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

YURIDIA URANGA

Midland,TX

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

11
11
years of professional experience

Work History

DOT MANAGER

EIA OILFIELD SERVICES
11.2022 - 09.2023
  • Monitored staff performance and addressed issues.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Hired qualified candidates to fill open positions.
  • Create DQ files for all drivers
  • Create truck files keep up with all annuals,registrations,Ifta,RRC
  • Physical DOT inspections on trucks and tanks
  • Create work orders
  • make sure all drivers applications, driving records are up to date and incompliance
  • Evaluate all new drivers
  • Administered a CDL driving test with pre-trip and post-trip
  • Invoicing
  • Bank Schedule
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Delegated work to staff, setting priorities and goals.
  • Supervised daily operations by establishing procedures and monitoring team performance.
  • Emailed and mailed invoices and reminders to clients to obtain payments within expected deadlines.
  • Samsara

HSE DOT FIELD SPECIALIST

VORTO - 5F
02.2022 - 11.2022
  • Managed compliance with regulations and requirements.
  • Planned and organized training sessions on health and safety practices.
  • Established and updated program goals and objectives.
  • Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.
  • Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
  • Determined root causes of accidents via in-depth investigations and identified potential prevention strategies to mitigate future risk.
  • Wrote technical reports, data entry and queries into various safety and health databases.
  • Participated in business safety committee meetings and health and safety audits.
  • Conducted safety training or education programs to demonstrate use of safety equipment.
  • Delivered high-quality results under pressure by adapting quickly to changing circumstances in the field environment.
  • Fostered positive working relationships with clients through proactive communication and problem-solving initiatives.
  • Followed safety procedures to avoid injuries in field.
  • Samsara

DOT COMPLIANCE COORDINATOR

TOM E LEE TRUCKING
12.2018 - 03.2020
  • Maintained up-to-date knowledge of inspection techniques, codes, ordinances and regulations.
  • Evaluated whether work was in accordance with all applicable city, state and federal guidelines, as well as applicable discipline-specific codes.
  • Recruited and hired qualified candidates to fill open positions.
  • Organized company-wide events that boosted employee morale and cultivated team spirit within the organization.
  • Evaluated all new drivers
  • Administrated a CDL driving test with pre-trip
  • Created DQ files for each driver
  • Created Truck files
  • Physically DOT inspected trucks on Level 1,2 and 3
  • Created repair reports on what was wrong with truck and trailer
  • Made sure all documents are up do date
  • Would work with IFTA,RRC
  • Drug testing
  • Work on applications and driving record we up to par
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.

Customer Service Representative

TX DPS
02.2013 - 11.2018
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Developed strong customer relationships to encourage repeat business.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Set up and activated customer accounts.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Improved customer service wait times to mitigate complaints.
  • Mentored new employees on procedures and policies to maximize team performance.
  • Inspect commercial motor vehicles for safety
  • Verity evidence of financial responsibilities and registration
  • Conduct comprehensive exam according to policy observe applicant during road test
  • Recommend and suggest methods of improvement or inform applicant of corrective action
  • Able to use Word,Excel, Powerpoint and Outlook
  • Helped out outside offices
  • Home bounds

Education

Presidio High School
Presidio, TX
05.2002

Skills

  • Staff Development
  • Project Management
  • Sales Techniques
  • Work Planning and Prioritization
  • Vehicle Inspection
  • Vehicle Maintenance
  • Customer Service
  • Computer Skills

Languages

Spanish
Native or Bilingual

Timeline

DOT MANAGER

EIA OILFIELD SERVICES
11.2022 - 09.2023

HSE DOT FIELD SPECIALIST

VORTO - 5F
02.2022 - 11.2022

DOT COMPLIANCE COORDINATOR

TOM E LEE TRUCKING
12.2018 - 03.2020

Customer Service Representative

TX DPS
02.2013 - 11.2018

Presidio High School
YURIDIA URANGA