YURIKO GOO
Pharr,TX
Summary
Detail-oriented professional with experience in case management, compliance monitoring, and conducting assessments. Skilled in documenting findings with accuracy, solving problems efficiently, and ensuring adherence to regulations. Strong communicator with proven ability to build collaborative relationships, assess risk, and resolve issues with tact and professionalism.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Childcare Volunteer
The Lexington Academy LLC
08.2022 - 05.2025
- Assisted in daily activities, fostering a nurturing environment for children's development.
- Adherent to regulations and compliances of day care facility.
- Monitor children in the classroom, lunch and recess.
- Engaged children in recreational activities, enhancing social skills and teamwork through interactive play.
- Supervised children of various ages on playground and field trips.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Collaborated with staff to maintain a clean, safe, and organized learning space for all participants.
Data Entry Admin
TDB, Inc
10.2018 - 05.2024
- Entered and updated client case information into databases with speed and accuracy
- Assessing and tracking an organization's adherence to external regulations
- Interviewed individuals for assessments, information gathering and requirements
- Assessed individuals to determine appropriate resources and support
- Reviewed and processed applications for accuracy, eligibility, and completeness
- Organized assessment documentation and maintained orderly case records
- Coordinated services and referrals with internal departments and external agencies
- Maintained confidentiality of sensitive information in compliance with company policy
- Assisted with administrative tasks such as filing, scanning, and organizing records
- Communicated with internal departments to ensure data consistency
- Demonstrated strong attention to detail managing high volumes of data entry
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
FEMA Application Case Manager
Maximus, Inc
07.2016 - 01.2018
- Managed FEMA application processing and assessments for disaster relief applicants
- Performed detailed information data entry and maintained accurate case records
- Provided resource references and guidance to applicants seeking assistance
- Conducted telephone interviews to assess needs and eligibility
- Coordinated with multiple agencies to ensure timely service delivery and client support
Education
Bachelor’s Degree - Criminal Justice, Minor in Addiction Studies
University of Texas Rio Grande Valley
Edinburg, TX01.2019
Associate of Arts - Criminal Justice
South Texas College
McAllen, TX01.2016
Skills
- Bilingual communication: English and Spanish
- Assessment documentation proficiency
- Ability to critically think and identify risk and mitigation measures
- Proficient in typing at 45 WPM
- Application Intake
- High attention to detail and accuracy in reporting
- Client service coordination
- Establishes rapport with clients
- Experienced in maintaining order and discipline in challenging environments
- Skilled in Microsoft Word, Excel, and Microsoft Teams
- Operate office equipment: printers, scanners, multi-line phones, fax machines and cameras
- Strong communication and time management skills
- Able to multitask and work well under pressure
- Experience working with diverse populations and maintaining confidentiality
Certification
Certificate of Completion
- FEMA Basic Workplace Security Awareness
- Notary Public Commission of the State of Texas
NOTARY ID - 135530268 EXP - 08/27/2029
- UTRGV Substitute Teacher Certification Course
University of Texas Rio Grande Valley — Edinburg, TX
February 7, 2024
Timeline
Childcare Volunteer
The Lexington Academy LLC
08.2022 - 05.2025
Data Entry Admin
TDB, Inc
10.2018 - 05.2024
FEMA Application Case Manager
Maximus, Inc
07.2016 - 01.2018
Associate of Arts - Criminal Justice
South Texas College
Bachelor’s Degree - Criminal Justice, Minor in Addiction Studies
University of Texas Rio Grande Valley
QUALIFICATIONS
Bachelor's-level education and professional experience in case management, compliance monitoring, and data entry. FEMA-certified with training in workplace security awareness and experienced in regulatory documentation, client support, and technical assistance. Demonstrated ability to ensure compliance with state and federal guidelines while promoting safety, accountability, and quality care.
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