Dependable and reliable professional with experience supporting daily operations through administrative coordination, bilingual communication, and customer service. Proficient in filing, inventory management, supply ordering, mail processing, visitor assistance, and expense tracking. Effective multitasker with adaptability to changing priorities and operational needs.
Overview
13
13
years of professional experience
Work History
Office Assitant
Process Control & Engineering
Tucson , AZ
05.2024 - Current
Improved office organization through calendar management, appointment scheduling, vehicle maintenance coordination, property inspections, report preparation, and recordkeeping.
Strengthened administrative support by handling copying, scanning, filing, and supply ordering.
Created organized electronic and paper filing systems that supported easy document retrieval.
Maintained supply availability by tracking inventory, processing orders, and restocking office items.
Streamlined staff travel arrangements through flight, vehicle rental, and hotel bookings.
Kept mail and package flow moving by processing incoming and outgoing items and preparing shipments.
Resolved customer, employee, and vendor questions by supporting clear communication across office.
Supported accurate financial records through invoicing, expense tracking, and bookkeeping tasks.
Protected payment data accuracy and confidentiality while entering information into system.
Created positive visitor experience by greeting guests, identifying needs, and directing visitors to proper personnel.
Contributed to successful corporate events and meetings through planning support and coordination.
Supported new hire onboarding by preparing workspaces and materials for first day.
Customer Service Associate
B Pure Juices
Nogales, AZ
07.2022 - 05.2024
Helped B Pure Juices customers pick menu items and answer product questions.
Processed juice and smoothie orders through point-of-sale system.
Ensured accurate cash handling during peak times.
Kept service counters clean and food prep areas sanitary.
Replenished produce, and retail supplies for daily service.
Followed policies and procedures to meet or exceed performance requirements.
Trained new hires on products, services, best practices, and protocols to reduce process gaps.
Tracked inventory levels for popular items to support customer order availability.
Maintained knowledge of current sales promotions and new product releases.
Sales Associate
Fitness Express
Nogales, AZ
10.2017 - 09.2022
Greeted customers, delivering friendly service to enhance shopping experience.
Promoted Fitness Express services, fostering customer engagement through positive interactions.
Processed membership sales and answered service questions at front counter.
Collaborated with sales team to achieve group sales targets.
Completed cashier duties, including payment processing, receipt issuance, and cash change.
Trained new team members on customer service, cash register operations, stock procedures, and membership requirements to ensure consistency in service.
Maintained clean store areas, including floors, windows, workout machines, and displays.
Supported team with inventory checks and stockroom organization.
Cashier
Home Depot
Nogales, AZ
08.2015 - 03.2016
Handled cash register quickly and accurately processed payments by cash, check, credit card, gift card, or automatic debit.
Scanned merchandise and verified pricing accuracy
Assisted customers with product inquiries and directed them to appropriate departments for a better shopping experience.
Organized checkout area and restocked supplies to ensure efficient operations and customer satisfaction.
Balanced daily transactions using computerized point-of-sale system to ensure accurate financial reporting.
Replenished shelves to ensure product availability for customers.
Kept checkout area clean, including countertops, registers, windowsills, and floors.
Sales Associate
Kmart, Sears Holding
Nogales, AZ
01.2014 - 08.2015
Supported daily sales floor operations for retail merchandise and customer service.
Set up store displays for strong product visibility.
Arranged new merchandise with signage and attractive displays to enhance customer interest and reduce overstock.
Restocked displays and organized stockroom inventory to ensure sales readiness.
Executed daily recovery tasks to maintain clean, organized areas for optimal customer experience.
Used technology resources to help customers locate and choose items.
Stayed current on advertised items to share accurate pricing and promotions.
Completed routine inventories to monitor stock levels.